A leading technology manufacturer is seeking an IT Service Desk Supervisor based in Rochester, NY. This role involves overseeing daily operations of the IT service desk, managing a team of remote technicians, and providing hands-on support for end-users. The ideal candidate will have a Bachelor's degree in IT and 3–6 years of experience in a service desk environment, focusing on ticket management and troubleshooting. Attractive benefits and opportunities for growth are provided in this full-time position.#J-18808-Ljbffr