Administrative Skills, Analysis Skills, Command Line, CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Server+, Customer Experience, Customer Support/Service, Data Collection, Desktop Administration, Desktop PC, Detail Oriented, Enterprise Directory Services, Establish Priorities, Hardware Administration, Help Desk, IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, MCITP - Microsoft Certified IT Professional, Microsoft Active Directory, Microsoft Certifications, Microsoft Exchange Server, Microsoft Windows Desktop, Microsoft Windows System Administration, Mobile Devices, Multitasking, Network Administration/Management, Network Support, On Call, On Site Support, Operating Systems, Organizational Skills, Remedy, Retirement Plan, Secret Clearance, Security Clearance, Server Hardware, Software Administration, Systems Administration/Management, Team Lead/Manager, Technical Support, Trouble Tickets, United States Department of Defense (DoD), Windows PowerShell, Work From Home