Everforth ECS is seeking an IT Services - Support Technician to work in our Fairfax, VA office.
As an IT Services Technician, you will provide on-site and remote support for computer workstations, printers, peripherals, and teleconferencing equipment. In this position, you are expected to possess excellent technical and analytical aptitude as well as outstanding verbal and written communication skills. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting. You are expected to troubleshoot problem areas (in person, by telephone, using remote support or via e-mail) in a timely and accurate fashion and provide in-person, hands-on assistance when necessary, reporting any issues in detail to system administrators for any issues affecting the enterprise as a whole.
ECS gained market share in 2011 in the Department of Defense and Federal spaces through both organic and acquisition growth. In May, ECS completed its first strategic acquisition with the purchase of OAK Management, Inc., a leading provider of marine environmental services, ship systems engineering, maritime consulting and platform acquisition management. The OAK acquisition kicked off ECS’ intention to add tactical acquisitions as a part of its long term strategy to supplement and expand upon organic growth and to build enterprise value. ECS closed out 2011 with the acquisition of Paradigm Technologies, Inc. The Paradigm transaction added approximately 200 employees to ECS’ existing 900+ employees. Paradigm also added new Defense clients for ECS, including the Missile Defense Agency, the Navy’s Program Executive Officer for Integrated Warfare Systems, the United States Marine Corps, and the U.S. Marshals Service.
In 2012, ECS completed the acquisition of iLuMinA Solutions, Inc. iLuMinA brings large-scale Enterprise Resource Planning (ERP) software implementation and infrastructure design and development to ECS’ expanding capabilities.
ECS will continue to invest in corporate infrastructure and quality processes as we grow and enhance our ability to offer professional excellence to both our customers and our employees.