IT Software Developer Analyst-Level 2 - Experienced (6 - 10 Years)

Mindlance

Juno Beach, FL

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JOB DETAILS

SKILLS

Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Artificial Intelligence (AI), Automation, Best Practices, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Case Management, Google App Engine (GAE), HRIS/HRMS, Human Resources, Human Resources Management, Information Technology Software, Information/Data Security (InfoSec), Microsoft Certifications, Operational Strategy, Performance Analysis, REST (Representational State Transfer), Scalable System Development, Scripting (Scripting Languages), Service Delivery, ServiceNow, Software Design, Software Development, Test Harness, Use Cases

LOCATION

Juno Beach, FL

POSTED

30+ days ago

ServiceNow HRSD Agentic AI & Integration Developer
We are seeking a ServiceNow HRSD Developer with strong AI/automation and integration experience to build intelligent, scalable HR service solutions. This role combines hands-on ServiceNow development with agentic AI, workflow orchestration, and enterprise integrations to improve employee experience and HR operational efficiency.
What You ll Do

Design and build AI-assisted and agentic workflows for HR service use cases (case routing, guided resolution, summarization, knowledge recommendations).
Develop and configure ServiceNow HR Service Delivery (HRSD) including HR Case Management, COEs, Employee Center, Knowledge, and Workspaces.
Build complex automations using Flow Designer, reusable subflows, and approvals.
Design and support enterprise integrations between ServiceNow and HR systems (e.g., HRIS, IAM, document/eSignature platforms) using IntegrationHub, REST APIs, and Transform Maps.
Develop scoped applications using App Engine Studio, including scripting, data models, and security controls.
Partner with HR, platform, and integration teams to deliver secure, reliable solutions.

Required Qualifications

3 7+ years of hands-on ServiceNow development experience.
Experience with HRSD, Flow Designer, App Engine, and ServiceNow scripting.
Strong integration experience (REST APIs, IntegrationHub, Import Sets, Transform Maps).
Experience working with sensitive HR data and applying security best practices.
Experience working with ServiceNow Now Assist and Agents

Preferred Skills

Experience with AI-driven or AI-assisted workflows in ServiceNow (Virtual Agent, intelligent routing, summarization, recommendations).
HRSD integrations with platforms such as SuccessFactors
Performance Analytics, Automated Test Framework (ATF), Advanced Work Assignment.

Preferred Certifications

ServiceNow CSA, CAD
HR Service Delivery (HRSD) Implementation Specialist
IntegrationHub Implementation Specialist
AI or automation fundamentals certification (Microsoft, AWS, Google, or equivalent)

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EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

About the Company

Mindlance

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