Job Summary Looking for a IT Support Technician who will provide day to day customer support (onsite, phone, and email), effectively handle the installation and support of computers, software applications, license plate recognition (LPR) cameras, networking hardware, peripheral devices, and route CAT cabling. The ideal candidate should have strong technical skills, ability to listen, problem solve, and communicate effectively. The ability to communicate bi-lingually, English and Spanish, is highly beneficial.
Responsibilities
Install, configure, and maintain software applications and hardware
Respond to day to day customer support requests
Perform product testing and feedback
Install License Plate Recognition cameras, cabling, and related hardware
Set up customer workstations (computers, printers, scanners, etc)
Interact with team members and openly exchange best practices and experiences (knowledge sharing)
Qualifications
Can work in a team or individual environment
Previous technical experience or certification preferred
Degree in electronics, computer science, or networking preferred
Strong troubleshooting and analytical skills required
Strong written and verbal communication skills
Numbers & Facts
Location
Farmingdale, NJ
Job Type
Full-time
Skills
Analysis Skillsunmatched
Best Practicesunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Computer Softwareunmatched
Computer Workstationsunmatched
Customer Support/Serviceunmatched
Document Scannersunmatched
Electronicsunmatched
English Languageunmatched
Health Insuranceunmatched
Identify Issuesunmatched
Information Technology Softwareunmatched
Multilingualunmatched
Network System Hardwareunmatched
Peripheral Hardwareunmatched
Presentation/Verbal Skillsunmatched
Printersunmatched
Problem Solving Skillsunmatched
Product Testingunmatched
Software Administrationunmatched
Software Configuration Managementunmatched
Software Licensesunmatched
Spanish Languageunmatched
Team Playerunmatched
Technical Supportunmatched
Testingunmatched
Training/Teachingunmatched
Writing Skillsunmatched
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