IT Solution Architect: Human Capital & Talent Management

General Purpose

The IT Solution Architect role involves Human Capital Management, Talent Management, Learning, Compensation and Recruitment IT applications. The overall responsibilities of this role include delivering on business solution requirements, and strong collaboration with business partners for daily operations needs. The Solution Architect will be responsible for the design, build, test, deployment, and support of the IT solutions, also working with Technology vendors and managed service partners, both on-site and offshore, to deliver high quality IT solutions.

Duties and Responsibilities

• Translate complex business requirements to provide design thinking for enhancements/changes, including custom design and third-party products to improve the efficiency and effectiveness of the Human Capital Management & Talent Management information technology systems.
• Conduct requirements gathering to define solution requirements and create detailed functional specifications to ensure robust solution designs.
• Conduct reviews of application security controls through user profile management and create and update access permissions and maintain user accounts.
• Build comprehensive test plans and perform required system testing to include technical unit testing, functional unit testing and integration testing, and support user acceptance testing.
• Critically review application solution designs and recommend system or process enhancements.
• Exercise project management skills to manage all aspects of the development of assigned projects from ideation/conception through to final implementation, and ensure delivery on-time and within budget following the Systems Development Life Cycle (SDLC) methodology.
• Collaborate with users and coordinate with project development teams during the design, construction, testing, and implementation of modifications to systems.
• Lead process analysis and re-engineering with an understanding of technical problems and solutions as they relate to the current and future business needs.
• Consult with business partners on technology changes that will positively impact business processes, and recommend corrective/preventive actions.
• Provide guidance and training to promote effective and frictionless roll-out and user adoption of application solutions.
• Provide application support by responding to and resolving incident tickets in a timely manner.
• Complete change management and SOX documentation.
• Facilitate the establishment of standards and best practices to include the cross-functional review and fit/gap assessment of all requirements, ensuring alignment with system architecture principles
• Lead project teams to deliver solutions that align with agreed guiding SDLC principles, strategy, and destination architecture.
• Identify new solution impacts on existing Business Process Models and identify necessary change management actions to ensure minimal disruption
• Design solutions that ensure the most sustainable, flexible, and cost appropriate solutions and technology platforms.
• Provide solution guidance and leadership to business partners and stakeholders for resolving business challenges and problems while improving the user experience
• Guide business case development and measurement of value realization
• Align with other IT leaders and their team’s workload and priorities to effectively manage competing priorities
• Comply with Cybersecurity standards.

Qualifications

• Required: Minimum of 5 years of experience working with SAP HCM/SuccessFactors solutions, including integration and development experience across modules/systems:
  • SAP SuccessFactors – Employee Central
  • SAP SuccessFactors – Learning
  • SAP SuccessFactors – Performance Management/Goal Management
  • SAP SuccessFactors – Recruitment
  • SAP SuccessFactors – Compensation
  • SAP – HCM
  • 3rd party tools for Learning and Recruiting (e.g., LinkedIn, Indeed, JJ Keller, Tech Systems, etc.)
• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, or a related field.
• Proven track record of high performance in supporting Human Capital Management & Talent Management IT solutions and business processes, with knowledge of HCM Planning & Execution KPIs.
• Experience in process analysis & redesign, consulting & relationship management, and project management (including coordinating work delivery within a multi-team environment).
• High energy, self-starter, and strong ambition to learn and work on new challenges.
• Ability to balance high customer focus and service attitude with both tactical and strategic long-term planning.
• Excellent verbal, written, and interpersonal communication skills.