IT Specialist

PingWind

Alexandria, Virginia

JOB DETAILS
SKILLS
Access Control, Artificial Intelligence (AI), Continuous Improvement, Customer Service Systems, Disability Accommodations, Email Management/Administration, Federal Government, Help Desk, Information Technology & Information Systems, Internet Security, Microsoft SharePoint, Network System Software, Professional Services, Service Delivery, Small Business, Source Code/Configuration Management (SCM), Supply Chain Management, System Operations, Team Player, Technical Leadership, Technical Support, Testing, Track Customer Issues
LOCATION
Alexandria, Virginia
POSTED
30+ days ago

Location: Alexandria, Va
Required Clearance: Secret Clearance 
Certifications: N/A
Required Education: BS/BA degree
Required Experience: 5 years relevant experience (an additional 4 years’ experience may be substituted in lieu of degree).

Position Description:  

PingWind is seeking an IT Specialist responsible for managing, maintaining, and supporting the organization’s technology infrastructure, ensuring systems operate efficiently and securely. This role provides technical assistance to staff, implements IT solutions, and ensures optimal performance of hardware, software, and network systems.

Responsibilities:

Typical Responsibilities/Tasks:

• Supports Transition-In activities by assisting with the handoff, setup, and validation of technical elements required to support program management and operational workflows.
•    Assists with establishing and configuring internal collaboration environments, including SharePoint sites, document repositories, permissions, and version control structures.
•    Supports setup and configuration of program email accounts, distribution lists, and access controls to enable effective internal and external communications.
•    Assists with implementation and configuration of the helpdesk phone system and ticket tracking system to support user requests and issue tracking during transition.
•    Provides day-to-day technical support during the transition period, troubleshooting access, configuration, and connectivity issues under senior technical guidance.


Required Qualifications

•   Secret Clearance 

Desired Qualifications

•    Master’s Degree

About PingWind
 
PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL.

Salary Range 

44K-61K

The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws. 

 
Veterans are encouraged to apply
 
PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Company

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PingWind