Position Overview COMPANY OVERVIEW Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency. POSITION OVERVIEW The IT Specialist must be a self-starter who can perform the day-to-day IT department responsibilities while ensuring compliance with cyber security guidelines and industry best practices. The IT Specialist must have exceptional attention to detail, as well as organization and time management skills to balance and prioritize work.
SUPERVISORY RESPONSIBILITIES:
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provision, install, operate, and maintain hardware, software, and related infrastructure.
- Monitor and verify the integrity and availability of all hardware, server resources, systems, and key processes.
- Maintain hardware inventory and software library licenses.
- Follow department procedures and establish new procedures as needed.
- Provide reports and analytics to management.
- Assist employees with IT hardware, software, and configuration issues.
- Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES:
- Excellent verbal and written communication skills.
- Attention to detail and effective problem-solving skills.
- Ability to work with project teams to define, analyze, and meet customer needs.
- Knowledge of Microsoft Technologies, Networking, Desktop Support and Security. Certifications with any of the above technologies are a plus.
- Proficient in Microsoft Office 365.
- Experience working in a focused, dynamic, fast-paced team environment with accountable deadlines.
- Automation experience. (Zapier/Integromat/Google Script)
- Knowledge of communication systems, TCP/IP (LAN/WAN/WIRELESS) network architecture, network topology and protocols, and interfaces.
EDUCATION & EXPERIENCE
- Bachelor's degree in IT (preferred) or related field.
- 2+ years of experience working in an IT department.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
- Prolonged periods of standing or sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
BENEFITS: - 401(k) Plan
- Medical Insurance
- Paid Holidays
- Paid Time off
- Private Gym
We are an Equal Opportunity Employer Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.
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