IT SPECIALIST (CUSTSPT)

United States Air Force

AK

JOB DETAILS
SALARY
$9–$11 Per Hour
SKILLS
Air Force, Analysis Skills, Antenna, Budgeting, Communication Skills, Communication Systems, Communications Equipment Maintenance, Corrective Action, Customer Relations, Customer Support/Service, Data Analysis, Data Quality, Detail Oriented, Diagnostics Solutions/Software, Failure Analysis, Feasibility Analysis, Forecasting, Functional Testing, Funding, Government Organizations, HTTPS (HyperText Transport Protocol Secure), Hardware Administration, Hardware Design and Simulation Software, Hardware Installation, Hardware Repair, Identify Issues, Information Technology & Information Systems, Information/Data Security (InfoSec), Military, Needs Assessment, Operational Audit, Operational Support, Operations Management, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Radio Frequency, Radio Frequency Interference (RFI), Radio Operation, Receivers, Reliability Engineering, Requirements Management, Security Clearance, Service Delivery, Systems Administration/Management, Systems Analysis, Systems Hardware, Technical Support, Test Equipment, Test Requirements, Testing, Training/Teaching, Travel Policy, Trend Analysis, Usage Analysis, Voice Applications, Wireless Communications, Work From Home
LOCATION
AK
POSTED
30+ days ago

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Events Help Center Search Back to results Apply IT SPECIALIST CUSTSPT Department of the Air Force Air National Guard Units 168 CF Apply Print Share Save

Summary

This job is open to Duties Requirements How you will be evaluated Required documents How to apply

Summary

This job is open to Duties Requirements How you will be evaluated Required documents How to apply

Opened Areas of Consideration 1 2 3

DEFINITION OF AREAS OF CONSIDERATION

Area 1 - AKNG Permanent or Indefinite technicians. Area 2 - All AKNG members. Area 3 - All other current military members who are eligible to join the Alaska Air National Guard.

PDCN D2182P01 Selecting Supervisor James Meyer

Overview Help Accepting applications Open & closing dates 02192026 to 02182027 Salary85607 to - 123876 per year Pay scale & gradeGS 9 - 11 Location2 vacancies in the following location Eielson AFB AK Remote job NoTelework eligibleYes-as determined by the agency policy. Travel RequiredOccasional travel - Training TDYs etc... Relocation expenses reimbursedYes-Relocation andor recruitment incentives may be available if eligible. Incentives are subject to funding availability. PCS is not authorized. Appointment typeTemporary - Indefinite Work scheduleFull-time ServiceExcepted Promotion potential11 Job family Series 2210 Information Technology Management Supervisory statusNo Security clearanceSecret Drug testNo Financial disclosureNo Bargaining unit statusYes Announcement numberAK-12892067-AF-26-083-C Control number858223500

DEFINITION OF AREAS OF CONSIDERATION

Area 1 - AKNG Permanent or Indefinite technicians. Area 2 - All AKNG members. Area 3 - All other current military members who are eligible to join the Alaska Air National Guard.

PDCN D2182P01 Selecting Supervisor James Meyer

IT SPECIALIST CUSTSPT Department of the Air Force Air National Guard Units 168 CF Apply Print Share Save

Summary

This job is open to Duties

Manages the assigned ITcommunications environment with privileged access at the network level for the Wing Geographically Separated Units GSU and Tenants. Plans coordinates installs and continuously analyzes system design hardware and software. Develops recommends and installs solutions and upgrades to ensure availability integrity efficiency and reliability of all components of the assigned system. Provides Information Assurance systems support for all disciplines ensuring the rigorous application of information securityinformation assurance policies principles and practices in the delivery of network services. Serves as a focal point for ensuring functionality and operability of the assigned ITdata systemsfunctions voice and wireless systems to support mission requirements of Wing Geographically Separated Units GSU and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability integrity efficiency and reliability of systemfunctional resources while managing the communications focal point coordination and workload distribution duties. Analyzes manages and directs installation of any new hardware or software introduced into the environment to ensure its compatibility with existing architecture its reliability and functionality in relation to the organizations business requirements. Runs tests to verify operability and functionality analyzes hardware and software malfunctions to resolve physical and logical processing problems and recommends acquisition of programs process or equipment which will resolve operational problems. Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communications services. Works with customers to ensure efficient operations which support each units requirements. Assists in solving problems associated with delivery of hardware and software orders. Provides management with information necessary to address difficult and complex problems in automating work processes. Tracks life of system equipment prepares and provides analyses to determine future maintenance and replacement costs to help justify budget submissions. Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services. Identifies and documents system requirements for specific needs of customers. Conducts in-depth analyses of system usage user complaints traffic interruptions hardware and software capabilities and other relevant factors. Recommends methods and procedures and coordinates corrective action to optimize utilization of present equipment. Ensures upgrades to the base IT and communications infrastructure are identified and assists customers in developing and submitting recommendations for additional equipment and funds. Cooperates and works with unit personnel in planning and developing new or additional infrastructurearchitecture capabilities. Identifies potential performance or capacity problems. Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems determines the feasibility of significant modifications vs. replacement to improve reliability. Participates with operating officials system users and others in progress review of established systems to determine the reliability productivity and user friendliness of the existing system hardware and software.

Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations. Secures operating authority and ensures minimal interference by ANG radio frequency RF operations. Analyzes RF spectrum requirements and determine compatibility with other users considering transmitter and receiver specifications antenna data emission characteristics and modes of radio wave propagation. Reviews and validates radio frequency allocations. Installs maintains and repairs hardware devices supporting a broad range of information and communications systems. Uses detailed knowledge of concepts principles methods and practices with sophisticated diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts. Applies diagnostic equipment to test configure evaluate and optimize all high bandwidth circuits.

Adheres to management control plan requirements by conducting self inspection and staff assistance visits. Resolves identified discrepancies. Performs other duties as assigned.

Requirements

Conditions of employment DESIRABLES Possesses IAT Level II SEC. Alaska Air National Guard membership is required. Males born after 31 December 1959 must be registered for Selective Service. Federal employment suitability as determined by a background investigation. May be required to successfully complete a probationary period. U.S. Citizenship and Secret Clearance is required. Bargaining Unit Bargaining May require participation in random drug testing.

APPOINTMENT FACTORS Excepted Enlisted in the Alaska Air National Guard. MILITARY GRADE REQUIREMENT Due to the nature of this position the minimum military grade of this position is Senior Airman SrAE4 and the maximum military grade is Technical Sergeant TSgtE6. Must be able to obtain and maintain the appropriate security clearance of the position. This position is covered by the Domestic Violence Misdemeanor Amendment 30 Sep 96 of the Gun Control Act Lautenberg Amendment of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. Ability to establish effective professional working relationships with coworkers and customers contributing to a cooperative working environment and successful accomplishment of the mission. May occasionally be required to work other than normal duty hours overtime may be required. Inumbent is subject to termination due to loss or reduction in funding for this position.

To qualify you must possess the EXPERIENCE OR EDUCATION as described below

EXPERIENCE Experience must be IT related the experience may be demonstrated by paid or unpaid experience andor completion of specific intensive training for example IT certification as appropriate. Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government to assess their needs provide information or assistance resolve their problems or satisfy their expectations knows about available products and services is committed to providing quality products and services. Oral Communication - Expresses information for example ideas or facts to individuals or groups effectively taking into account the audience and nature of the information for example technical sensitive controversial makes clear and convincing oral presentations listens to others attends to nonverbal cues and responds appropriately. Problem Solving - Identifies problems determines accuracy and relevance of information uses sound judgment to generate and evaluate alternatives and to make recommendations.

EDUCATION For GS-09 possesses a masters degree an equivalent graduate degree or 2 full years of progressively higher level graduate education leading to a masters degree or equivalent graduate degree. For GS-11 possesses a Ph.D. equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree.

To qualify using education as the basis you must include a copy of your transcript.

EXPERIENCE REQUIREMENTS Resume must have complete dates and hours worked per week for each occurrence of both civilian and military employment Example 2 JAN 1980 to 3 MAR 1981 0800-1630 M-F or JAN 1980 to MAR 1981 40 hrswk Use of year only will result in disqualification. The duties listed must fully substantiate -in your own words- that you meet the minimum requirements and specialized experience listed above in detail otherwise you will not be considered qualified for this position.Length of time is not of itself qualifying. Your experience will be evaluated

About the Company

U

United States Air Force