IT SPECIALIST (CUSTSPT) (TITLE 32)

United States Air Force

Fort Bragg, NC

JOB DETAILS
SKILLS
Air Force, Background Investigation, Communication Skills, Communication Systems, Computer Maintenance, Computer Networks, Customer Support/Service, Data Analysis, Data Storage, Failure Analysis, Feasibility Analysis, Federal Assistance, Federal Government, Forecasting, Government Organizations, HTTPS (HyperText Transport Protocol Secure), Hardware Administration, Hardware Repair, Information Technology & Information Systems, Information/Data Security (InfoSec), Legal, Management of Information Systems/Technology (MIS), Military, Network Administration/Management, Operational Audit, Project Control, Project Development, Protective Services, Publications, Regulations, Reimbursement, Storage Software, System Operations, Systems Analysis, Systems Hardware, Systems Reliability, Technical Support, Telecommunications, Training/Teaching, Trend Analysis, Trouble Tickets, United States Department of Defense (DoD), Voice Applications, Willing to Travel, Wireless Communications
LOCATION
Fort Bragg, NC
POSTED
1 day ago

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IT SPECIALIST (CUSTSPT) (TITLE 32)

Department of the Air Force

Air National Guard Units

134th ARW / 134 CFT

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a IT SPECIALIST (CUSTSPT) (TITLE 32), Position Description Number NGD2182P01 and is part of the TN 134th ARW Air National Guard.

Learn more about this agency

Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a IT SPECIALIST (CUSTSPT) (TITLE 32), Position Description Number NGD2182P01 and is part of the TN 134th ARW Air National Guard.

Learn more about this agency

Overview

Help

Accepting applications

Posted yesterday · Apply by 07/12/26

Due by 11:59 p.m. ET on July 12, 2026

Location

1 vacancy in the following location:

Knoxville, TN

1 vacancy

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed No Salary $88,120 - $114,563 per year Pay scale & grade

GS 11

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Temporary - - TERM APPOINTMENT: NTE 1 YEAR, CAN BE EXTENDED 12 MONTHS UP TO 5 YEARS, MAY CONVERT TO PERMANENT WITHOUT FURTHER COMPETITION

Occupations and job series

  • 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Secret Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number TN-12995695-AF-26-191 Control number 874584900

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

National Guard and reserves

Current members, those who want to join or transitioning military members.

Clarification from the agency

Area 1: Permanently employed (Tenure 1 OR 2) Air technicians located at the 134th ARW. Area 2: Permanently employed (Tenure 1 OR 2) Air technicians located statewide Area 3: Qualified members of the Tennessee Air National Guard Area 4: Qualified applicants eligible for membership in the Tennessee Air National Guard

Duties

Help

As an IT SPECIALIST (CUSTOMER SUPPORT) GS 2210-11 (TITLE 32) you will, manage the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Serve as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties. Provide customer technical assistance and support for all users. Determine customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services. Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. Coordinate frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations. Install, maintain, and repair hardware devices supporting a broad range of information and communications systems. Adhere to management control plan requirements by conducting self-inspection and staff assistance visits. Resolve identified discrepancies. Perform other duties as assigned.

Requirements

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Conditions of employment

  • NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
  • This is an excepted service position that requires membership in a compatible military assignment in the employing states National Guard, required prior to the effective date of placement.
  • Selectee will be required to wear the military uniform.
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a trial period.
  • Participation in direct deposit is mandatory.
  • Applicant must complete a Baseline Pre-Placement Screening for General Schedule positions within 30 days of appointment.
  • Applicant must complete a Baseline Pre-Placement Screening for General Schedule positions within 30 days of appointment.
  • THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION.
  • CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M

Qualifications

Military Grades: E-4 through E-6

GENERAL EXPERIENCE: Experience managing, supervising, leading, administering, developing, delivering, and supporting information technology (IT) systems and services; knowledge of IT principles, concepts, and methods, e.g., data storage, software applications, networking.

SPECIALIZED EXPERIENCE: Must have 1 year at the next lower GS level or 36 months specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience pr

Education

Education Requirements: Must have the CompTIA Security+ certification.ve credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

To apply for this position, you must submit a complete Application Package which includes:

  1. A COMPLETE RESUME IS REQUIRED. Your full name, address, email address and current telephone number must be on your resume. YOU ARE REQUIRED TO DOCUMENT IN YOUR RESUME EVIDENCE THAT SUPPORTS YOUR ELIGIBILITY AND QUALIFICATION CLAIMS. Your resume must show relevant experience where you worked, job title, duties and accomplishments, employers name and address, supervisors name and phone number, starting and end dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week & salary. Incomplete resumes will result in the applicant not being considered for the position.

Each applicant must fully substantiate in their own words that they meet 100% of the minimum requirements and specialized experience above in detail; otherwise, the applicant will be considered unqualified for this position. Do not copy and paste from the vacancy announcement or the position description.

  1. ALL SUPPORTING DOCUMENTS: Examples include SF50, Diplomas, Official Transcripts, required Certificates/Certifications, Licenses, DD-214s (Member Copy-4), SF-15, VA Disability letter(s), Professional License(s), Official Course Completions (1059), etc.

All Air Guard, Air Force, and Air Force Reserve applicants are required to submit a CAREER DATA BRIEF from https://vmpf.us.af.mil/ to verify all AFSCs held and current rank. Failure to submit required documentation will result in disqualification.

PLEASE NOTE: It is the applicants responsibility to verify that information entered and/or uploaded, (i.e., resumes, supporting documents, official transcripts (copies) if needed, licenses, SF 50 etc.) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully prior to the announcement closing. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify, change or add anything to your application packet after the closing date. Incomplete packets will not be considered for the position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12995695

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

MINNIE RANDOLPH

Phone 629-332-6460 Email minnie.m.randolph.civ@army.mil Address TN 134th ARW

134 BRISCOE DRIVE

LOUISVILLE, TN 37777

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

To apply for this position, you must submit a complete Application Package which includes:

  1. A COMPLETE RESUME IS REQUIRED. Your full name, address, email address and current telephone number must be on your resume. YOU ARE REQUIRED TO DOCUMENT IN YOUR RESUME EVIDENCE THAT SUPPORTS YOUR ELIGIBILITY AND QUALIFICATION CLAIMS. Your resume must show relevant experience where you worked, job title, duties and accomplishments, employers name and address, supervisors name and phone number, starting and end dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week & salary. Incomplete resumes will result in the applicant not being considered for the position.

Each applicant must fully substantiate in their own words that they meet 100% of the minimum requirements and specialized experience above in detail; otherwise, the applicant will be considered unqualified for this position. Do not copy and paste from the vacancy announcement or the position description.

  1. ALL SUPPORTING DOCUMENTS: Examples include SF50, Diplomas, Official Transcripts, required Certificates/Certifications, Licenses, DD-214s (Member Copy-4), SF-15, VA Disability letter(s), Professional License(s), Official Course Completions (1059), etc.

All Air Guard, Air Force, and Air Force Reserve applicants are required to submit a CAREER DATA BRIEF from https://vmpf.us.af.mil/ to verify all AFSCs held and current rank. Failure to submit required documentation will result in disqualification.

PLEASE NOTE: It is the applicants responsibility to verify that information entered and/or uploaded, (i.e., resumes, supporting documents, official transcripts (copies) if needed, licenses, SF 50 etc.) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully prior to the announcement closing. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify, change or add anything to your application packet after the closing date. Incomplete packets will not be considered for the position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12995695

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Expand Hide how to apply

Agency contact information

MINNIE RANDOLPH

Phone 629-332-6460 Email minnie.m.randolph.civ@army.mil Address TN 134th ARW

134 BRISCOE DRIVE

LOUISVILLE, TN 37777

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Air National Guard Units

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!

This position is responsible for providing voice, data, wireless, Communications Focal Point (CFP) and information security services, supporting Geographically Separated Units, and Tenants. Specializes in major information technologies and/or communications systems/functions, network infrastructure, wireless systems, voice systems, and CFP operations. Involving analytical and evaluative duties related to classified and unclassified information technology networks and/or cyber system with primary knowledge requirements of information processing methodology, information technology, telecommunications systems, computer capabilities, processing techniques, trouble ticket management, and data communications.

Indefinite positions are not permanent and have no guarantee to continued employment. Indefinite employees may be subject to separation from employment at any time with a 30 day written notification. If the position becomes permanent, employee may be converted to a permanent appointment without further competition at managements discretion.

Agency contact information

MINNIE RANDOLPH

Phone 629-332-6460 Email minnie.m.randolph.civ@army.mil Address TN 134th ARW

134 BRISCOE DRIVE

LOUISVILLE, TN 37777

US

Visit our careers page

Learn more about what its like to work at Air National Guard Units, what the agency does, and about the types of careers this agency offers.

http://www.nationalguard.mil

Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a IT SPECIALIST (CUSTSPT) (TITLE 32), Position Description Number NGD2182P01 and is part of the TN 134th ARW Air National Guard.

Learn more about this agency

Overview

Help

Accepting applications

Posted yesterday · Apply by 07/12/26

Due by 11:59 p.m. ET on July 12, 2026

Location

1 vacancy in the following location:

Knoxville, TN

1 vacancy

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed No Salary $88,120 - $114,563 per year Pay scale & grade

GS 11

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Temporary - - TERM APPOINTMENT: NTE 1 YEAR, CAN BE EXTENDED 12 MONTHS UP TO 5 YEARS, MAY CONVERT TO PERMANENT WITHOUT FURTHER COMPETITION

Occupations and job series

  • 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No

Drug test No Security clearance Secret Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number TN-12995695-AF-26-191 Control number 874584900

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