Information Technology Specialist - Esquire Law Services
MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in
management, technology development and implementation for law departments and
law firms.
The entire team of Esquire Law Services is dedicated to protecting our clients' rights
and to obtain financial justice from the parties responsible for their losses. We pride
ourselves on forging meaningful relationships with our clients, built upon trust, and
imparting our principal values into our individualized approach to each case. We are
privileged to serve our clients in our community. We maintain a commitment to
excellence and justice with an unrelenting devotion and dedication to our core
principles.
VISION: Using our law knowledge combined with data science, we strive to advance
the legal space with lawyer-led and tech-driven approaches to modernize and improve
how we manage cases. We strive to handle each matter with accountability and
responsiveness, as if we were representing ourselves.
We are seeking a motivated and organized IT Specialist to join our dynamic IT Team.
As a key member of our team, you will be responsible for providing comprehensive
technological support to our attorneys, legal assistants, and paralegals as they handle a
wide variety of personal injury cases.
The job consists of assisting with both the following tasks and any other IT
issues that arise:
Must be willing to travel.
Responsible to follow the principle of GMP to the best of their ability at all times.
Responsible for support and execution of installation, configuration,
maintenance, and support of local users computer, printer and software
Monitors network and server performance.
Identifies, troubleshoots, and resolves technical problems in order to maintain
reliable user interface.
Where necessary, refers problems to vendor and supplier support services.
User support and issue management by phone, email, and Service Desk ticket
system.
Collaboration with senior technical staff and customers to perform PC, laptop,
server and other assessment services.
Perform physical labor on an as-needed basis to move and install PC's, printers,
servers, and other technology and facility assets.
Planning and execution of Windows OS and desktop application user training.
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