How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment and a manual assessment (Phase 2) that measures critical IT competencies needed to perform the job.
Phase 1: Your will complete the application, questionnaire, and online assessment. Set aside two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability, Attention to Detail Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading, Reasoning, Self-Management, Stress Tolerance, Teamwork.
The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Phase 2:You will access the exclusive link to complete the manual assessment provided at the end of the questionnaire.. Please be sure to allow sufficient time to complete the questions before the close date of the second announcement. Failure to complete the narrative questions will result in an incomplete application and no further consideration will be given. Your narrative responses will be rated by a Subject Matter Expert (SME) to determine your level of proficiency.
You will be assessed on the following general IT competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, Technical Competence
Optional Essay QuestionsApplicants may choose to respond to four short essay questions (200 words max each) to help us better understand your alignment with the agency's mission. These responses are optional and will not affect the applicant's eligibility.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan(CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must meet the definition of well-qualified below to receive priority selection. To be considered well qualified at the GS-14 grade level, and in addition to meeting specialized experience, the applicant must have documented in his/her resume:
To preview the application questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12987857