Communication Skills, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Establish Priorities, Firewalls, Help Desk, Information Technology & Information Systems, Local Area Network (LAN), Management of Information Systems/Technology (MIS), Manufacturing, Microsoft Active Directory, Microsoft Windows Operating System, Network Administration/Management, Network Support, Operations, Problem Solving Skills, Software Administration, Systems Maintenance, Technical Support, VPN (Virtual Private Network), Wide Area Network (WAN), Wireless Communications