Design and develop plans for the network infrastructure, upgrades, and assess hardware/software needs for scalability and security
Deploy and configure network devices (routers, switches, firewalls), servers, and storage systems
Monitor network performance, fine-tune systems, apply patches, and ensure high availability with minimal downtime
Implement security measures, manage firewalls, VPNs, and protect data from threats
Troubleshoot, diagnose, and resolve network, connectivity, and system issues and outages
Provide technical expertise for various system services such as Microsoft 365, Microsoft Entra ID, Exchange Online, Windows OS, Virtualization, Cisco Cloud Meraki, Cisco Firewall/Switches, etc., to ensure services run with optimum health, performance, and security
Maintain accurate records of network configurations, changes, and standard operating procedures
Collaborate with corporate IT and vendors to integrate systems and meet business goals
Plan and test backup and disaster recovery strategies
Resolve problems reported by end users