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IT Support Jobs in Washington, DC

IT Specialist

AHU Technologies Inc

Washington, DC

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Hardware Administration, Hardware Configuration Management, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Mac Operating System, Mentoring, Microsoft Outlook, Microsoft Product Family, Microsoft SharePoint, Microsoft Windows Operating System, Network Routing, Problem Solving Skills, Process Improvement, System Center Configuration Manager (SCCM), TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Operations, Technical Support, Technical Writing, Wi-Fi
LOCATION
Washington, DC
POSTED
30+ days ago
TITLE: IT Specialist
LOCATION: Washington, DC/ Hybrid
Employment type: Contract w2/1099/C2C    
MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.
REQUIRED EXPERIENCE: 6 years
INTERVIEWS: Webcam Only  
 
Job Description: 
The client is looking for an IT Specialist to provide generalized day to day IT support.
Employment type: Contract w2/1099/C2C
 
Complete Description: 
The client is seeking an experienced and highly skilled IT Support Specialist with 6+ years of hands-on IT support experience to serve as the primary point of contact for technical issues, troubleshooting, user support, endpoint administration, and ensuring a smooth day‑to‑day technical operation. 
This role is a great fit for someone who enjoys solving problems, mentoring junior technicians, owning issues end-to-end, and improving processes.
 
Skills: 
·         Bachelor’s degree in Information Technology or related field or equivalent experience. Required 10 Years 
·         Strong expertise in: Windows 11; macOS, Microsoft 365, Teams, Outlook, SharePoint/OneDrive. Required 6 Years 
·         Strong expertise in endpoint management tools (Intune preferred; SCCM/JAMF a plus). Required 6 Years 
·         Strong expertise in basic networking concepts (TCP/IP, DNS, DHCP, routing, Wi-Fi). Required 6 Years 
·         Strong expertise in hardware setup, configuration, imaging tools, and device lifecycle management. Required 6 Years
·         Experience supporting remote, hybrid, and on-site users. Required 6 Years 
·         Demonstrated ability to solve complex issues independently. Required 6 Years 
·         Excellent communication, customer service, and technical documentation skills. Required 6 Years
·         Administer support across multiple office locations. Required 
·         Ability to effectively work in a hybrid environment. Required 
·         Ability to move IT equipment (up to ~35 lbs.). Required 
·         ITIL Certification. Highly desired
 

About the Company

A

AHU Technologies Inc

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