IT Supervisor - Sports Illustrated Stadium

Levy Sector Position Title IT Supervisor - Sports Illustrated Stadium Pay Range: $23.00 to $26.00

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today.

Are you looking for a job with competitive wages, one in which you can learn and grow, and be a part of a great team? Were hiring.

Great team member perks like Instapay, early access to your wages, and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a delicatessen, Levy now finds itself as a leading presence in the Food Beverage and Retail industry across 200 plus Entertainment Sports and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are

Job Summary

As an IT Supervisor, you will be responsible for overseeing the maintenance and effective use of all systems and technology resources at the location.

Detailed Responsibilities

• Assisting with the performance of all IT-based applications and systems at the location
• Conducting proactive maintenance of systems and IT infrastructure at the location
• Consistently following IT service priorities to ensure the best support and communication to their locations, regional support teams, and the Home Office
• Supporting global or major events, such as USTA golf, Super Bowl, All-Star Game, etc. as requested
• Providing systems support
• Managing location system issue logs
• Participating in regularly scheduled calls with Home Office personnel and vendors to review outstanding issues
• Communicating progress to relevant location, regional, and Home Office personnel as needed
• Maintaining inventory counts of all field-based systems by location and service offering within their respective region
• Ensuring systems and servers are properly patched on a consistent version of software and running in a stable environment throughout their region on a quarterly basis
• Assisting in the execution of system installations and upgrades
• Understanding and executing technical priorities, standards, and procedures for existing and future systems as directed
• Providing technical support and acting as an escalation point for local IT support, local IT managers, or hourly IT supervisors/technicians

Skills and Experience

• BSMS in Computer Science or related field preferred or equivalent combination of education and experience
• Equivalent skill
• Minimum of 1 year of experience supporting POS systems in the restaurant/hospitality business is preferred
• Core skills such as network, database, and scripting
• Demonstrated strong leadership skills and excellent written and verbal communication skills
• Able to work independently without close supervision
• Able to analyze issues and problems and know and follow the escalation plan
• Well organized and able to handle multiple tasks at the same time
• Experience with cloud-based POS Appetize Bypass VenueNext is preferred
• Experience with PCI compliance is preferred

Apply to Levy Today

Levy is a member of Compass Group USA. Click here to Learn More about the Compass Story.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits, including:

• Instapay early access to your wages and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed remotely, click here or copy-paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023/2023_WageTransparency_Levy.pdf