IT Support Administrator

Stefanini International Holdings Ltd

Greenville, SC

JOB DETAILS
SKILLS
Business Solutions, Continuous Improvement, Corrective Action, Establish Priorities, Firewalls, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Maintenance Services, Management of Information Systems/Technology (MIS), Manufacturing Operations, Network Architecture/Engineering, Network Connectivity, Network Support, Onboarding, Printers, Problem Solving Skills, SAP, Software Patches, Team Player, Technical Support, Time Management
LOCATION
Greenville, SC
POSTED
3 days ago

Details:

Stefanini Group is hiring!

Stefanini is looking for a Part-Time IT Support Administrator in Greenville, OH 45331

For quick Apply, please reach out to Hitesh Bhatnagar, call 248 263 3904/ email: HiteshKumar.Bhatnagar@stefanini.com

Job Title: Part-Time IT Support Administrator

Location: 1175 Martin Street, Greenville, OH 45331

Total Reg Hours: 20.00/Week

The role is part time, 4 hours/5 days/week. Hours can be flexible.

Work Days: M-F

Overview

WELCOME TO THE TEAM

  • In the Coatings division, we develop, produce, and market a wide range of coating solutions, from applied surface technologies to automotive coatings. We work in global teams focused on innovation, performance, and practical solutions for our customers.
  • At the Greenville site, IT plays a direct role in supporting safe and reliable manufacturing operations. This role focuses on hands-on support, user enablement, and stable IT operations across the site.

TASKS

Site IT Support (Primary Contact):

  • Act as the first point of contact for all IT incidents and service requests at the Greenville site.
  • Troubleshoot and resolve issues related to hardware, software, access, and connectivity.
  • Manage and prioritize IT tickets based on business and production impact.
  • Coordinate escalation with regional or global IT teams when required.

User Access & Onboarding:

  • Support new user onboarding including device setup, account creation, and system access.
  • Manage access requests across SAP, MES, shared drives, and business applications.
  • Ensure timely offboarding including access removal and asset collection.

Printer & Device Ownership:

  • Own all site printers, including office and production/label printers.
  • Manage installation, troubleshooting, and coordination with vendors.
  • Track inventory, consumables, and replacement planning.

Mobility & Shop Floor Technology:

  • Support scanners, tablets, and other mobile or shop floor devices.
  • Perform upgrades, patching, and routine maintenance.
  • Troubleshoot integration issues with MES, SAP, and network connectivity.

Infrastructure & Network Support:

  • Support local IT infrastructure including endpoints, connectivity, and site network components.
  • Maintain basic understanding of network architecture, firewalls, and connectivity.
  • Identify and escalate infrastructure or security issues to central IT teams.

Site Engagement & Continuous Improvement:

  • Work directly with production, maintenance, and operations teams to resolve IT issues.
  • Identify recurring problems and drive corrective actions.
  • Support rollout of new technologies and digital initiatives at the site.
  • Maintain accurate documentation of systems, devices, and configurations.

About the Company

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Stefanini International Holdings Ltd