Business Solutions, Continuous Improvement, Corrective Action, Establish Priorities, Firewalls, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Maintenance Services, Management of Information Systems/Technology (MIS), Manufacturing Operations, Network Architecture/Engineering, Network Connectivity, Network Support, Onboarding, Printers, Problem Solving Skills, SAP, Software Patches, Team Player, Technical Support, Time Management
Details:
Stefanini Group is hiring!
Stefanini is looking for a Part-Time IT Support Administrator in Greenville, OH 45331
For quick Apply, please reach out to Hitesh Bhatnagar, call 248 263 3904/ email: HiteshKumar.Bhatnagar@stefanini.com
Job Title: Part-Time IT Support Administrator
Location: 1175 Martin Street, Greenville, OH 45331
Total Reg Hours: 20.00/Week
The role is part time, 4 hours/5 days/week. Hours can be flexible.
Work Days: M-F
Overview
WELCOME TO THE TEAM
- In the Coatings division, we develop, produce, and market a wide range of coating solutions, from applied surface technologies to automotive coatings. We work in global teams focused on innovation, performance, and practical solutions for our customers.
- At the Greenville site, IT plays a direct role in supporting safe and reliable manufacturing operations. This role focuses on hands-on support, user enablement, and stable IT operations across the site.
TASKS
Site IT Support (Primary Contact):
- Act as the first point of contact for all IT incidents and service requests at the Greenville site.
- Troubleshoot and resolve issues related to hardware, software, access, and connectivity.
- Manage and prioritize IT tickets based on business and production impact.
- Coordinate escalation with regional or global IT teams when required.
User Access & Onboarding:
- Support new user onboarding including device setup, account creation, and system access.
- Manage access requests across SAP, MES, shared drives, and business applications.
- Ensure timely offboarding including access removal and asset collection.
Printer & Device Ownership:
- Own all site printers, including office and production/label printers.
- Manage installation, troubleshooting, and coordination with vendors.
- Track inventory, consumables, and replacement planning.
Mobility & Shop Floor Technology:
- Support scanners, tablets, and other mobile or shop floor devices.
- Perform upgrades, patching, and routine maintenance.
- Troubleshoot integration issues with MES, SAP, and network connectivity.
Infrastructure & Network Support:
- Support local IT infrastructure including endpoints, connectivity, and site network components.
- Maintain basic understanding of network architecture, firewalls, and connectivity.
- Identify and escalate infrastructure or security issues to central IT teams.
Site Engagement & Continuous Improvement:
- Work directly with production, maintenance, and operations teams to resolve IT issues.
- Identify recurring problems and drive corrective actions.
- Support rollout of new technologies and digital initiatives at the site.
- Maintain accurate documentation of systems, devices, and configurations.
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Stefanini International Holdings Ltd