Job Description
Our Client, a Mortgage and Real Estate Services company, is looking for an IT Support Administrator I for their Houston, TX location.
Responsibilities:
- Image laptops and desktops
- Configure computers and install third party software
- Configure VoIP phones & network hardware
- Troubleshoot software/hardware
- Warranty repairs and ability to repair hardware
- Troubleshoot network/LAN issues
- Perform basic Active Directory tasks, including routine account and device administration
- Data backup:
- Shipping & Receiving of Assets
- Ability to lift up to 50lbs
- Create and maintain technical procedures, configuration records, and troubleshooting documentation
Requirements:
- Experience imaging PCs at scale through PXE boot and USB is required.
- Candidates must have basic knowledge of networking, Active Directory, and Microsoft 365, along with intermediate-to-expert knowledge of Windows 11.
- Required experience also includes ServiceNow, remote support tools, PC hardware and software troubleshooting, VoIP configuration, data backup, third-party software installation, and asset handling.
- Candidates must demonstrate strong organizational, documentation, and communication skills; manage multiple priorities under tight deadlines; and collaborate effectively as part of a team.
- Required Skills:
- Asset & Inventory handling
- Imaging experience with PXE and USB
- Basic Active Directory & SCCM experience
- Intermediate to expert skills with Win11 OS
- Installation of software both manual and Software Center
- Troubleshooting & Multi-Task skills
- Desired Skills:
- Intermediate skills with Excel
- Knowledge of AI and ability to leverage AI for improvements
- Education/Experience:
- An associate degree or relevant certification or at least two years of related experience in a corporate IT support environment are required.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Houston, TX |
| Industry | Management Consulting Services |
| Salary | $22.09–$23.38 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
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