Job Description
HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.
Title: IT Support and Asset management specialist
Location: Little Rock, AR 72205
Duration: 9 Months
Work Arrangement: Onsite
Position Overview:
Seeking an IT Support and Asset management specialist to provide IT asset management and end-user technical support. This role is responsible for managing the lifecycle of hardware and software assets, maintaining inventory accuracy, supporting ITSM/ITAM processes, and delivering hands-on support for desktops, laptops, and mobile devices across multiple locations.
Key Responsibilities:
Title: IT Support and Asset management specialist
Location: Little Rock, AR 72205
Duration: 9 Months
Work Arrangement: Onsite
Position Overview:
Seeking an IT Support and Asset management specialist to provide IT asset management and end-user technical support. This role is responsible for managing the lifecycle of hardware and software assets, maintaining inventory accuracy, supporting ITSM/ITAM processes, and delivering hands-on support for desktops, laptops, and mobile devices across multiple locations.
Key Responsibilities:
- Manage IT hardware and software assets throughout their lifecycle.
- Maintain and audit IT asset inventory and CMDB/AMDB records.
- Administer ITSM/ITAM tools and track software licensing compliance.
- Support procurement, vendor management, and contract renewals.
- Provide technical support for desktops, laptops, mobile devices, and software installations.
- Troubleshoot hardware, software, imaging, and network connectivity issues.
- Manage support tickets, documentation, and asset-related reporting.
- Travel to field locations to provide on-site technical assistance.
- 3+ years of experience in IT Asset Management.
- 3+ years of experience with ITSM/ITAM tools.
- 3+ years of Help Desk or Field Technician support experience.
- 3+ years of End-User Hardware Support experience.
- 3+ years of software installation and maintenance experience.
- Strong customer service, communication, and troubleshooting skills.
- Valid Driver’s License and ability to travel regularly.
- Certifications such as CompTIA A+, ITIL, CSAM, CHAMP, or equivalent.
- Experience with Freshservice ITSM/ITAM and NinjaOne RMM.
- Google Workspace administration experience.
- Experience supporting government or public-sector environments.
- Bachelor’s degree in Computer Science, Information Systems, or related field.
Numbers & Facts
| Location | Little Rock, AR |
| Industry | Staffing/Employment Agencies |
| Salary | $20 Per Hour |
| Company Size | 50 to 99 employees |
| Year Founded | 2015 |
| Website | http://www.honorvettech.com |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
Is a leading Service Disabled Veteran Owned Small Business providing IT, Telecom and Medical Staffing.
Skills
- Accounts Receivableunmatched
- Administrative Skillsunmatched
- Asset Managementunmatched
- CompTIA - Computing Technology Industry Associationunmatched
- CompTIA A+unmatched
- Computer Scienceunmatched
- Customer Support/Serviceunmatched
- Desktop PCunmatched
- Disability Accommodationsunmatched
- Driver's Licenseunmatched
- Federal Governmentunmatched
- Fortune 500 Customersunmatched
- Governmentunmatched
- Hardware Administrationunmatched
- Help Deskunmatched
- ISO (International Organization for Standardization)unmatched
- ISO 9001unmatched
- IT Service Management (ITSM)unmatched
- ITIL (IT Infrastructure Library)unmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Information Technology Softwareunmatched
- Information Technology/Systems Auditunmatched
- Inventory Managementunmatched
- Laptop PCunmatched
- Licensing Complianceunmatched
- Maintain Complianceunmatched
- Management of Information Systems/Technology (MIS)unmatched
- Mobile Devicesunmatched
- Network Connectivityunmatched
- On Site Supportunmatched
- Procurement Managementunmatched
- Product Lifecycleunmatched
- Software Administrationunmatched
- Software Installationunmatched
- Software Licensesunmatched
- State Governmentunmatched
- Support Documentationunmatched
- Technical Recruitingunmatched
- Technical Supportunmatched
- User Interface/Experience (UI/UX)unmatched
- Vendor/Supplier Managementunmatched
- Willing to Travelunmatched
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