IT Support Assistant

IT Support Assistant

• 498443
• Grand Forks, North Dakota, United States
• Federal Work Study Student
• Institutional Student
• Closing on: Aug 28 2026

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Salary/Position Classification

• $14.00 hourly, Non-Exempt (Eligible for overtime)
• 12-15 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability (requires some time on campus): No

Purpose of Position

This is a part-time, non-benefitted position. Only UND students are eligible to be hired into this position. Unsolicited applications to this position will NOT be considered.

Duties & Responsibilities

• Troubleshooting software issues and installing new software
• Troubleshooting hardware issues and installing new hardware
• Perform scheduled maintenance on PCs and servers
• Assist with IT inventory management
• Other IT tasks as requested by EERC IT staff members.

Minimum Requirements

• Major in Information Systems or Computer Science is required
• Must have experience working in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Enrolled in a minimum of 6 credits for the employed academic semester.
• Successful completion of a Criminal History Background Check
• IT support experience, including installing and troubleshooting software and hardware preferred.
• Able to work independently and part of a team.
• Be a motivated, self-starter.
• Communicate well with end-users.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

To Apply

For full consideration, applications must be received by the closing date and include the following materials:

• Resume and Cover Letter

Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.

Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include resume, cover letter reviews, and interview preparation. Please schedule an appointment through Hawk Central or email us at und.careerservices@und.edu.