IT Support Associate II Field Operations IT Technician

Amazon

Goodyear, AZ

JOB DETAILS
SKILLS
CCNA - Cisco Certified Network Associate, CompTIA - Computing Technology Industry Association, CompTIA A+, Compensation and Benefits, Customer Support/Service, Equipment Maintenance/Repair, Health Plan, Information Technology & Information Systems, Lifting Equipment, Operational Support, Problem Solving Skills, Technical Support
LOCATION
Goodyear, AZ
POSTED
2 days ago

Amazon.com Services LLC in Goodyear, Arizona is seeking an IT Support Associate II to support the operations team by resolving technical problems within Amazon facilities. The role involves allocating and maintaining IT equipment, handling support requests, and assisting in training new hires.The ideal candidate will have excellent customer service skills, be physically capable of lifting equipment, and possess certifications such as CompTIA A+ or Cisco/CCNA. This position offers competitive compensation and comprehensive healthcare benefits starting on Day 1.#J-18808-Ljbffr

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles