Job Description
Financial Services IT Support
A company operating in the financial services industry, located in downtown New York.
Job Description
Provide Level 1 and Level 2 support for enterprise software applications. Troubleshoot Windows operating systems, user accounts, networking, and application issues. Support and resolve issues related to Active Directory, DNS, and DHCP. Assist with troubleshooting trading and business-critical applications. Perform basic network diagnostics and connectivity troubleshooting. Escalate complex issues when necessary while maintaining ownership through resolution. Document incidents, solutions, and technical procedures. Deliver excellent customer service and communicate effectively with end users.
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
Required Qualifications: Experience in IT Support, Service Desk, Desktop Support, or End User Support within a corporate environment. Strong understanding of Windows infrastructure and troubleshooting. Hands-on experience with Active Directory, DNS, and DHCP. Experience with software and application support. Basic networking troubleshooting experience. Foundational understanding of IT security concepts. Strong communication and customer service skills. Excellent problem-solving and analytical abilities.
Preferred Qualifications: Exposure to PowerShell scripting. Basic Linux experience. Experience with Jira or similar ticketing systems. Exposure to Python scripting. CompTIA A+, Network+, Security+, or similar certifications.
What's on Offer
Competitive hourly rate between $35 and $40 USD. Opportunity to gain valuable experience in the financial services industry. Temporary position located in New York.
Numbers & Facts
| Location | New York, New York |
| Job Type | Temporary |
| Industry | Staffing/Employment Agencies |
| Salary | $35–$40 Per Hour |
| Company Size | 10,000 employees or more |
| Website | https://www.michaelpage.ca/ |
About Company
Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job.
In Canada, we focus on recruiting for the following areas:
Banking and financial services
Digital and e-commerce
Engineering and manufacturing
Finance and accounting
Human resources
Information technology
Marketing
Oil and gas
Procurement and supply chain
Property and construction
Sales
An Established Brand
The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry.
A Market Leader
The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world.
Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.
Skills
- Analysis Skillsunmatched
- Atlassian JIRAunmatched
- Communication Skillsunmatched
- CompTIA A+unmatched
- CompTIA Network+unmatched
- CompTIA Security+unmatched
- Computer Securityunmatched
- Customer Support/Serviceunmatched
- DHCP (Dynamic Host Configuration Protocol)unmatched
- DNS (Domain Name System)unmatched
- Desktop Administrationunmatched
- Financial Servicesunmatched
- Help Deskunmatched
- Identify Issuesunmatched
- Linux Operating Systemunmatched
- Microsoft Active Directoryunmatched
- Microsoft Windows System Administrationunmatched
- Network Connectivityunmatched
- Problem Solving Skillsunmatched
- Python Programming/Scripting Languageunmatched
- Scripting (Scripting Languages)unmatched
- Technical Deliveryunmatched
- Technical Supportunmatched
- Windows PowerShellunmatched
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