IT Support Engineer

Mitchell Martin

San Juan, PR

JOB DETAILS
SALARY
$49–$70 Per Hour
LOCATION
San Juan, PR
POSTED
30+ days ago
Title: IT Support Engineer

Location: San Juan ,PR
Position Type: Contract

Compensation
Pay range: $49.00-$70.00 Per Hr

Position Overview:
Join a dynamic team in San Juan, as a Contract IT Support Engineer. 
This role involves providing support in a helpdesk setting with opportunities for growth in scripting and DevOps. 
The position requires hands-on problem-solving skills and familiarity with common office technologies.

Key Responsibilities
Monitor and manage the ticket queue efficiently.
Prioritize and resolve technical issues related to email, printing, and user access.
Conduct onboarding and provisioning for new users.
Troubleshoot access issues, including login and multi-factor authentication.
Document processes and support system improvements.

Qualifications
Strong fundamentals in helpdesk and support roles.
Interest or experience in scripting languages.
Basic understanding of DevOps concepts.
Ability to troubleshoot independently and escalate when necessary.
Eagerness to learn and take on additional responsibilities.

Core Technologies
Office Suite | Cloud-Based Tools | Ticketing Systems | CRM Platforms

Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4 

EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement 

#LI-JH1

About the Company

M

Mitchell Martin

OUR FOCUS IS GROWTH

It’s not just about filling job openings.  It’s about enabling growth and inspiring success.  That’s what we do.

Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines.  We help drive success for both people and companies by helping them achieve positive growth.   We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.    

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.mitchellmartin.com