Desktop Support Technician Raas Info Solutions Pvt Ltd
Racine, WI14 days ago
- $22–$27 Per Hour
- Contractor
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Skills
- Apple iPadunmatched
- Computer Workstationsunmatched
- Customer Support/Serviceunmatched
- Desktop Administrationunmatched
- Desktop PCunmatched
- Desktop Virtualizationunmatched
- Establish Prioritiesunmatched
- Identify Issuesunmatched
- Internet Securityunmatched
- Interpersonal Skillsunmatched
- Microsoft Windows Operating Systemunmatched
- Microsoft Windows Serverunmatched
- On Callunmatched
- Operational Supportunmatched
- Printersunmatched
- Production Supportunmatched
- Security Monitoringunmatched
- Server Supportunmatched
- Software Administrationunmatched
- Software Patchesunmatched
- Technical Supportunmatched
- Workstation Hardwareunmatched
Description
Role Descriptions: Technical/Functional Skills -
MUST HAVE SKILLS 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support 2. Ready to work in evening/night shift and provide on-call support for critical production issues 3. Excellent troubleshooting skills 4. Able to maintain a high level of confidentiality and professionalism 5. Ability to effectively prioritize and execute tasks 6. Strong customer-service orientation 7. Effective interpersonal and relationship-building skills 8. Ability to learn new technologies to perform day to day support operations 9. Basic knowledge of networking 10. Windows cyber security Management knowledge
Roles & Responsibilities 1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support 2. Access Request Handling 3. Escalate issue to appropriate teams and follow up for closure 4. Patching of windows workstation/server 5. . Windows server/workstation cyber security Management
Desirable Skills:
Keyword:
Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 4-6
MUST HAVE SKILLS 1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support 2. Ready to work in evening/night shift and provide on-call support for critical production issues 3. Excellent troubleshooting skills 4. Able to maintain a high level of confidentiality and professionalism 5. Ability to effectively prioritize and execute tasks 6. Strong customer-service orientation 7. Effective interpersonal and relationship-building skills 8. Ability to learn new technologies to perform day to day support operations 9. Basic knowledge of networking 10. Windows cyber security Management knowledge
Roles & Responsibilities 1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support 2. Access Request Handling 3. Escalate issue to appropriate teams and follow up for closure 4. Patching of windows workstation/server 5. . Windows server/workstation cyber security Management
Desirable Skills:
Keyword:
Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 4-6
Numbers & Facts
| Location | Kenosha, WI |
| Industry | Other/Not Classified |
| Salary | $25–$30 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1998 |
| Website | www.eteaminc.com |
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.