IT Support

Crescens Inc.

Dauphin County, PA

JOB DETAILS
SKILLS
Computer Security, Computer Skills, Computer Testing, Documentation, Help Desk, Information Technology & Information Systems, Information/Data Security (InfoSec), Maintain Compliance, Microsoft Product Family, Network Monitoring, Network Security, Operating Systems, Regulatory Compliance, Splunk, Technical Support, Test Tools
LOCATION
Dauphin County, PA
POSTED
2 days ago
Job Title: Helpdesk Support
Location: Harrisburg , PA
Duration: 12+months
Type: Contract

Hybrid work arrangement with a minimum of 2 days per week onsite/in-office


Job Description:
  • The client is seeking an experienced IT Contractor with a minimum of 2 years' experience performing technical work in information technology security and support fields.
  • This is a cross-team position to fulfill duties within our security and help desk teams.
  • You will be required to provide general technology support, respond to and implement support tickets, assist documenting and managing incidents and vulnerabilities, perform network monitoring and reporting, and ensure compliance with regulatory guidelines and policies.
  • The ideal candidate should be capable of working collaboratively between teams while also demonstrating the ability to work independently with minimal supervision.

Required:
  • Experience in information security related support
  • Experience in helpdesk related support
  • Experience with Microsoft server and workstation operating systems
  • Experience with Microsoft O365 products
  • Experience with incident reporting and support ticketing systems
  • Experience with network and computer security testing tools
  • Experience reading and interpreting security logs and reports
  • Experience working with Tenable and Splunk
  • Associate's degree or current certifications within information technology

About the Company

C

Crescens Inc.

Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada.  We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality

Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk.  A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices. 

COMPANY SIZE
20 to 49 employees
INDUSTRY
Computer/IT Services
FOUNDED
2002
WEBSITE
http://crescensinc.com/