IT Support Specialist - Bilingual

Type: Contract to Hire

Location: Gilbert, AZ

Schedule: Fully onsite

Pay: $28 - $32/hour

We are looking for a motivated and customer-focused IT Support Specialist to join a growing team supporting a distributed workforce. This role is ideal for someone who enjoys solving technical problems, working directly with end users, and making a visible impact on daily operations.

**Fluency in both English and Spanish is required for this role, as you will be supporting a diverse employee population.

What You Will Do

• Provide day-to-day technical support to employees via phone, email, and in person
• Troubleshoot and resolve hardware, software, and system issues across the organization
• Install, configure, and maintain desktops, laptops, printers, and other peripherals
• Support and maintain business applications and operating systems
• Assist with setup, deployment, and upgrades of IT equipment
• Maintain accurate hardware inventory and asset tracking
• Support mobile devices including iOS and Android
• Assist with phone systems and mobile device management
• Train employees on hardware, software, and basic technical best practices
• Travel as needed to support multiple locations

What You Bring

• Bilingual in Spanish and English (required)
• 2+ years of experience in IT support, help desk, or desktop support
• Strong troubleshooting skills across Windows environments (Windows 10 and 11)
• Experience supporting Microsoft Office, especially Outlook
• Familiarity with Apple and Android mobile devices
• Basic understanding of networking concepts
• Ability to communicate technical information clearly to non-technical users
• Strong organizational skills and attention to detail
• Certification such as CompTIA A+ is a plus

What Makes You Successful

• You are approachable, patient, and customer-focused
• You enjoy working in a fast-paced environment with competing priorities
• You take initiative and follow through on tasks
• You are comfortable working with a diverse workforce and adapting communication styles

Additional Details

• Full-time role with occasional after-hours support as needed
• Primarily office-based with some travel requirements
• Hands-on role involving equipment setup and physical support tasks

If you are a bilingual IT professional who enjoys hands-on support and wants to contribute to a collaborative team, this is a great opportunity to grow your career.

Benefits:

At Ledgent Technology, we prioritize our contractors, whom we proudly call Ambassadors. Our commitment to you is demonstrated through a comprehensive benefits program that stands out in the temporary staffing industry. We annually review and update our vendor relationships to ensure we provide the most cost-effective benefits options. Our Ambassadors are eligible for a wide range of benefits, including:

• Minimum Essential Coverage (MEC) Plan
• Basic and enhanced hospital indemnity plans
• Dental and vision coverage
• Accident and critical illness plans
• Term life insurance
• Short-term disability plan
• Direct deposit/pay card options
• Credit union membership
• Employee discount clubs
• Referral bonuses
• Training and coaching
• Specialized recognition programs

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.