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IT Support Specialist

CFS

Bremen, IN

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JOB DETAILS
SALARY
$65,000–$75,000 Per Year
SKILLS
1st Level Support, Administrative Skills, Best Practices, Communication Skills, CompTIA A+, CompTIA Network+, CompTIA Security+, Detail Oriented, Documentation, Identify Issues, Industry/Trade Analysis, Information Technology & Information Systems, Interpersonal Skills, Operations Management, People Management, Policy Development, Policy Implementation, Problem Solving Skills, Procedure Development, Process Improvement, Record Keeping, Software Administration, Systems Administration/Management, Systems Maintenance, Technical Support, Testing, Training/Teaching, VoIP (Voice over IP)
LOCATION
Bremen, IN
POSTED
6 days ago

IT Support Specialist


Location: (Onsite) Bremen, IN
Salary: $65,000 - $75,000


Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal candidate will have a strong background in Office 365 support, troubleshooting, and the implementation of IT policies and procedures.


Key Responsibilities:



  • Provide first-line support for Office 365 applications, including troubleshooting issues and providing user training.

  • Respond to and resolve technical support requests related to hardware, software, and network issues.

  • Assist in the development, documentation, and implementation of IT policies and procedures to ensure efficient operations and compliance.

  • Support and maintain VOIP systems, including configuration, troubleshooting, and user training.

  • Monitor and maintain IT infrastructure, ensuring optimal performance and minimal downtime.

  • Collaborate with team members to identify and implement process improvements.

  • Maintain accurate records of support requests and resolutions in the ticketing system.

  • Stay current with industry trends and best practices to continually enhance IT support capabilities.


Qualifications:



  • Proven experience in IT support, preferably in a corporate environment.

  • Strong knowledge of Office 365, including administration and troubleshooting.

  • Experience with VOIP systems and related technologies.

  • Familiarity with IT policies and procedures development.

  • Excellent problem-solving skills and attention to detail.

  • Strong communication and interpersonal skills.


Nice to Have:



  • CompTIA A+, Network+, or Security+ certification.

  • Previous supervisory experience.

  • Experience with ticketing systems and remote support tools



Click here to apply online

About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/

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