We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients.
Responsibilities:
Provide technical assistance with computer hardware and software
Resolve issues for users via phone, in person, or remote control/access
Onboard new staff with hardware and software
O365 is used extensively
Qualifications:
Previous experience in IT, customer service, or other related fields
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
\nCompany Description
We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.
Company Description
We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.
Numbers & Facts
Location
Chicago, IL
Skills
Access Controlunmatched
Budgetingunmatched
Computer Hardwareunmatched
Computer Softwareunmatched
Customer Support/Serviceunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Operational Supportunmatched
Remote Accessunmatched
Resolve Customer Issuesunmatched
Small Businessunmatched
Technical Supportunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.