IT Support Specialist

Payrate: $38.19 - $38.19/hr.
 
Summary:
We are looking for a Server Engineer to support our IT systems within QC Labs area, who will join a high performing team of IT Infrastructure engineers. The team is currently involved in project work for a worldwide pharmaceutical company. You will be challenged by a leadership team of forward-thinking IT professionals who are building a robust and scalable infrastructure platform to support line of business and for the company's future.

Qualifications:

• Bachelor's degree or similar experience preferred.
• Experience with Microsoft Win2000 through Win2022 Server Operating Systems
• Experience with Active Directory - User and Group Management, Group Policy
• Experience building Virtual servers in vCenter
• Experience with PC OS Win XP, Win 7, Win10 and Win11
• Experience with SCCM, Splunk, Carbon Black, McAfee or like antivirus
• Microsoft Systems Center or relevant monitoring solution
• Application Configuration with Vendors on Workstations and Servers
• Server rack installation of Hardware (Servers, Storage, etc) including ability to lift hardware
• ServiceNow ITSM or similar IT Ticketing System
• Strong Server and Network Troubleshooting Skills
• Team player who can also work independently, with limited supervision

 
Top skills required:

• Prior technical experience (5 years) working with IT Infrastructure & IT Systems supporting Laboratory equipment.
• Hands-On implementation and support experience working with Microsoft Windows Servers, Operating Systems (including legacy), Active Directory and Group Policies.
• Team player with an ability to work independently and collaborating directly with non-IT line of business stakeholders and users.

 
Good to have skills:

• Has worked in regulated company before (Pharmaceutical, Medical, Military, or Banking)
• PowerShell Scripting
• Networking
• Education / Certifications
• The following qualifications are ideal, but not required

Pay Transparency: The typical base pay for this role across the U.S. is: $38.19 - $38.19 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 

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