Precision Resources logo

IT Support Specialist

Precision Resources
  • Dallas, TX
  • $50,000–$65,000 Per Year
  • Full-time
  • Employee
  • Quick Apply
Today

Job Description

Precision Resources, a division of the Trimarc Group Inc., is presently recruiting for an IT Support Specialist to join a client in Dallas, TX. This is an onsite position.

Compensation $50k-$65K

Position Summary:
The individual will be responsible for providing technical support and maintenance of laptops, desktops, virtual desktops, mobile devices, applications and peripherals.  Researches complex problems, identifies specifications, installs software/hardware and tests computing systems and peripherals within established guidelines.

Requirements:

  • Five years of work experience providing hands on support.
  • Technical Degree/Associate’s Degree desired but not required.
  • Strong knowledge of Windows operating systems, O365, Office Suite, and MacOS.
  • Enterprise Desktop Management experience with tool such as Service Now and SCCM.
  • Ability to provide remote support for offsite users.
  • Experience with TCP/IP based services (DHCP, DNS, HTTP), networks (LAN/WAN, Wireless, VPN), and telephone switches.
  • Scripting experience a plus.
  • Excellent customer service skills.
  • US Citizen or Green Card required.

    Responsibilities:

  • Installation, configuration, and ongoing usability of computers, peripheral equipment, and software.
  • Interact with vendor support contacts to resolve technical problems with computing equipment and software.
  • Ensures computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administration systems.
  • Work with procurement staff to purchase hardware, software, computer supplies.
  • Manage and documents service desk que for tickets and escalations.
  • Provides after hours and weekend support as needed.
  • Work in the office.

    Candidates requiring sponsorship will not be considered by the client.
    To view all of our open positions, www.precisionresources.org/careers/

    Precision Resources, a division of the Trimarc Group Inc., is one of the fastest growing consulting and recruiting firms providing top-tier Information Technology professionals in the southeast.

    Our IT Consulting and Recruitment Division is strengthened with our ability to match talented and experienced Information Technology professionals to the unique business needs of our clients. Our team-based approach allows us to combine our experiences in the IT industry to develop effective, customized solutions quickly and efficiently. Since we focus on building long-term relationships, we are always striving to provide higher quality service and produce better results.

    We have become a strategic partner for Fortune 500 firms as well as small to medium sized companies because of the ability to quickly develop effective, customized solutions for time-sensitive initiatives for our clients.  From contract and consulting, to contract to hire and permanent placement, Precision Resources has a solution to meet your needs.

     

  • Numbers & Facts

    LocationDallas, TX
    Job TypeFull-time, Employee
    IndustryOther/Not Classified
    Salary$50,000–$65,000 Per Year
    Company Size20 to 49 employees
    Year Founded2002
    Websitehttp://www.precisionresources.org

    About Company

    Precision Resources, a woman-veteran owned consulting and recruiting firm, is headquartered in Alabama with divisions that focus in Information Technology for Contract, Contract to Hire, and Direct-Hire positions. With a national reach, we have the ability to locate your next position or qualified candidate.

    The company was founded in 2002 because of the demand by clients and candidates for a company that could provide a superior level of service and quality for making successful placements. Our team is made up of senior Account Managers and Recruiting professionals with specific backgrounds to focus on providing the highest level of quality service. To be successful, a company must be dedicated to truly knowing their clients’ and candidates’ needs. We take that dedication seriously and take an active role to understand the clients business and their unique requirements. We become a partner to our clients which allows us to have a more thorough evaluation of prospective candidates resulting in the most qualified placement.

    We are dedicated to helping our candidates and realize that not every company is going to be the best fit. We take the time to listen and understand in order to identify the right position and companies that will allow them to maximize their skills and career potential. We seek to find that perfect fit.

    More jobs like this

    See more jobs

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.