KORE1, a nationwide provider of staffing and recruiting solutions, has immediate openings for IT Support Specialists in Davie, Florida.
Summary:
We are seeking IT Support Specialists to provide critical floor-level technical support across all departments. This role requires a self-sufficient technician who can handle diverse hardware/software issues and manage IT assets. You'll work in a fast-paced environment where you'll learn multiple systems quickly and solve problems independently after initial training. An ideal candidate excels in dynamic environments and can juggle multiple tasks while delivering consistent, reliable support.
Essential Functions:
- Troubleshoot printers (office and label), barcode scanners, Windows PCs/laptops, and
MacBooks - Perform basic network troubleshooting (connectivity, wireless, IP configurations)
- Image and deploy computers using established processes
- Manage IT assets: receiving, labeling, checking in/out, inventory tracking
- Create system accounts as needed (training provided)
- Reset passwords and unlock accounts
- Document solutions in Confluence knowledge base
- Research and implement fixes independently
- Respond to helpdesk tickets within SLA
- Escalate complex issues to IT management or engineering teams
Personality Traits:
- Self-sufficient problem solver - After initial training, you'll own issues from start to resolution
- Fast learner - You'll be learning multiple systems quickly in a fast-paced environment with many moving pieces
- Proactive - Spot problems before they escalate, suggest improvements
- Flexible - Schedule varies based on operational needs
Minimum Requirements:
- 1+ years of IT support experience
- Bilingual Proficiency (English and Spanish)
- Strong Windows 10/11 and basic macOS support skills
- Experience with printer and peripheral device troubleshooting
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Basic understanding of Active Directory
- Familiarity with ticketing systems
- Ability to research solutions independently
- CompTIA A+ certification strongly preferred
Schedule:
- Standard: Monday to Friday
- Must be flexible to adapt to inspections, audits, or urgent compliance/quality needs
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.