IT Support Specialist

Delaware County Council

Delaware, OH

JOB DETAILS
SALARY
$27–$31 Per Hour
SKILLS
Analysis Skills, Auditing, Computer Hardware, Contact Management, Customer Support/Service, Data Processing, Documentation, Hardware Installation, Help Desk, High School Diploma, Microsoft Office, Microsoft Windows Operating System, Network Administration/Management, Peripheral Hardware, Problem Solving Skills, Product Support, Software Administration, Systems Administration/Management, Technical Support
LOCATION
Delaware, OH
POSTED
9 days ago

IT Support Specialist

Salary

$27.00 - $31.00 Hourly

Location

Delaware, OH

Job Type

Full-Time

Job Number

2601301

Department

Auditors Office

Division

Data Processing

Opening Date

06/17/2026

FLSA

Non-Exempt

Bargaining Unit

N/A

  • Description
  • Benefits

Objectives

The Delaware County Auditor's Office-Data Processing Department is accepting applications for an IT Support specialist. This position is responsible for providing technical support and assisting County employees including troubleshooting hardware and software problems throughout all offices of the county.

Job Standards

Qualifications for this position are as follows:

  • High School diploma or GED plus two years computer support experience or College Degree;

  • Thorough knowledge of basic hardware and software systems;

  • Efficient and effective problem-solving and analytical skills;

  • Exceptional client service skills;

  • Thorough knowledge of all Windows platforms; and

  • Experience supporting M.S. Office products;

  • Experience with Microsoft 365 preferred

Essential Functions

The responsibilities of the position include, but are not limited to:

  • Provides technical support to all county employees and agencies;

  • Configures and installs new computer hardware and peripherals;

  • Assists the Network Administrator in establishing new user and e-mail accounts;

  • Maintains contacts with primary vendors and monitors vendors for current price points;

  • Mitigates and remediates security vulnerabilities;

  • Operates cabling scanner and metering equipment to trace network related problems;

  • Prepares and maintains documentation of daily procedures and activities;

  • Works independently with minimum supervision.

  • Serves as the primary contact for calls made to the Help Desk.

  • Provides training to employees as needed for various enterprise applications; and

  • Provides other duties as required

Full job descriptions are available on the Class Specifications page.

Equal Opportunity Employer

M/F/D/V

Delaware County offers a complete benefits package to full-time employees including: health care, Flexible Spending Account (FSA), dental care, life insurance, pension, holidays, vacation, sick leave, and deferred compensation plans.

To learn more details, visit our benefits page.

Employer Delaware, County of (OH)

Department Auditors Office Address 145 N Union St, Delaware, OH 43015

Delaware, Ohio, 43015

Phone (740) 833-2900

Website http://www.delawarecountyauditor.org/

About the Company

D

Delaware County Council