Kforce Inc. logo

IT Support Specialist

Kforce Inc.
  • Doral, FL
  • Remote
  • $11.08–$15
1 day ago

Job Description

Kforce has a client seeking an IT Support Specialist in Miami, FL (Florida). Responsibilities:
  • Set up and maintain customer records across various internal systems
  • Coordinate with Credit, Dispatch, Sales, Billing, and Customer Experience teams to resolve customer and operational issues
  • Research and troubleshoot discrepancies related to freight, haulers, customer setup, system mapping, billing, and data integrity
  • Monitor and resolve daily exceptions, holds, and system-related issues within the RCD platform
  • Support billing accuracy and month-end close activities by ensuring timely issue resolution
  • Perform data entry, reporting, and operational support tasks while maintaining high accuracy
  • Communicate effectively via phone, email, and instant messaging with cross-functional teams

Requirements:

  • Experience working in a cross-functional, team-oriented environment
  • Strong organizational skills with the ability to prioritize a high-volume workload
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office, particularly Excel (formulas, data analysis, reporting)
  • Strong analytical and problem-solving abilities with a high attention to detail
  • Ability to work independently with minimal supervision
  • Comfortable managing multiple systems and tasks simultaneously
  • Flexible and responsive in fast-paced operational environments, including month-end support activities
Key Skills:
  • Data Entry
  • Excel
  • Customer Setup
  • Sales Support
  • Operations Coordination
  • Billing Support
  • Research
  • Problem Resolution
  • Reporting
  • Data Analysis
  • Oracle, Customer Service

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


Numbers & Facts

LocationDoral, FL (
Remote
)
IndustryFinancial Services
Salary$11.08–$15
Company Size1,000 to 1,499 employees
Year Founded1962
Websitehttp://www.kforce.com/

About Company

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

Skills

  • Accounting Closeunmatched
  • Analysis Skillsunmatched
  • Billingunmatched
  • Cargo/Freightunmatched
  • Communication Skillsunmatched
  • Cross-Functionalunmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Data Analysisunmatched
  • Data Entryunmatched
  • Data Qualityunmatched
  • Detail Orientedunmatched
  • Establish Prioritiesunmatched
  • Identify Issuesunmatched
  • Instant Messagingunmatched
  • Legalunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Operational Supportunmatched
  • Oracleunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Resolve Customer Issuesunmatched
  • Salesunmatched
  • Sales Supportunmatched
  • Short Messaging Service (SMS)unmatched
  • Systems Administration/Managementunmatched
  • Team Playerunmatched
  • Technical Supportunmatched
  • Time Managementunmatched
  • Track Customer Issuesunmatched
  • Writing Skillsunmatched

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