IT Support Specialist I

Kansas State University

Manhattan, KS

JOB DETAILS
SALARY
$18.27–$24.04 Per Hour
SKILLS
Agriculture, Audiovisual, Communication Skills, Computer Science, Customer Support/Service, Detail Oriented, Hardware Components, Help Desk, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Interpersonal Skills, Laboratory Equipment, Mac Operating System, Microsoft Office, Microsoft Windows Operating System, Network System Hardware, Operating Systems, Printers, Problem Solving Skills, State Laws and Regulations, Sustainability, Technical Support, Training/Teaching
LOCATION
Manhattan, KS
POSTED
2 days ago
The College of Agriculture at K-State seeks a IT Support Specialist to provide comprehensive technical assistance and support to users within the college across general IT, laboratory, classroom, and audio/visual technologies.

About This Role

The Academic IT Support Specialist is responsible for providing comprehensive technical assistance and support to users within the College of Agriculture across general IT, laboratory, classroom, and audio/visual technologies. This role involves troubleshooting and resolving hardware, software, operating system, and IT application issues for faculty, staff, and students. The incumbent assists with system, hardware, software, laboratory equipment, printers, and audio/visual installations to ensure smooth operation of IT services and teaching and learning technologies. This role involves troubleshooting and executing resolutions for office, classroom, and conference room hardware and software, operating systems and other IT applications issues. The incumbent provides support to ensure that IT administrative, teaching, and learning technology services run smoothly. This is an on-campus position.

About Us

We're proud to be recognized as one of the nation's top ag schools. It's an outgrowth of our dedication to advancing the science of agriculture and the art of teaching. Our faculty truly care about students, colleagues and the world we serve. Every day, we put our hands and minds together to work on better ways to achieve sustainability, feed billions, build agribusinesses and improve lives with thoughtful, well-researched use of plants, animals, numbers and words. Visit our website to learn more, https://www.ag.k-state.edu/

Worksite Description

This position is On-site.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

What You'll Need to Succeed

Minimum Qualifications:

  • Requires a high school diploma (or equivalent) and one year of relevant experience. Requirements may be met through a combination of education and experience.

Preferred Qualifications:

  • Associate’s degree in Information Technology, Computer Science, or a related field; or equivalent experience.
  • Previous experience in a technical support role or relevant internships is a plus.
  • Familiarity with common operating systems (e.g., Windows, macOS) and productivity software (e.g., Microsoft Office).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills, with a focus on customer service.
  • Basic understanding of networking concepts and hardware components.
  • Familiarity with help desk ticketing systems and remote support tools is a plus.
  • Ability to transport up to 50 lbs. on occasion.

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship

How to Apply

Please submit the following documents:

  • Resume
  • Cover Letter
  • Contact information for three professional references

Application Window

Applications close on: July 5, 2026

Anticipated Hiring Pay Range

$18.27 - $24.04 hourly

About the Company

K

Kansas State University