IT Support Specialist II

JD MACHINE

OGDEN, UT

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JOB DETAILS

SALARY

SKILLS

Analysis Skills, Automation, Budget Management, Cloud Computing, Communication Skills, Cron Job Scheduling, Data Recovery, Desktop Hardware, Disaster Recovery, Documentation, ERP (Enterprise Resource Planning), Ethernet Cable, Hardware Administration, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Linux Operating System, Management of Information Systems/Technology (MIS), Manufacturing, Microsoft Active Directory, Microsoft Visual Basic for Applications (VBA), Microsoft Windows Operating System, Microsoft Windows System Administration, Network Support, Network System Hardware, Problem Solving Skills, Reimbursement, Software Administration, Support Documentation, System Architecture, Systems Administration/Management, Team Player, Technical Support, Test Plan/Schedule, Training/Teaching, Virtual Machine (VM), Windows PowerShell

LOCATION

OGDEN, UT

POSTED

1 day ago

We're hiring an IT Support Specialist at JD Machine Corp. in Ogden, Utah! This is a great opportunity for an IT professional who enjoys solving problems, supporting people, and working hands-on in a real manufacturing environment. In this role, you'll support our IT Manager and Systems Administrator by helping with day-to-day IT requests, troubleshooting, documenting changes, equipment setup, user access issues, and task overflow. Your work will help keep our team moving while giving our senior IT staff more time to focus on infrastructure and strategic projects. Experience operating within a network compliant to NIST 800-171 or a similar cybersecurity framework is a must. We're looking for someone with 3--5 years of hands-on IT experience who is comfortable working across a broad range of systems, including: • Triaging and responding to IT requests in a collaborative environment • Working knowledge of Active Directory and Group Policy • RBAC troubleshooting and user access support • Desktop hardware, software, and application support • Networking hardware and software troubleshooting • Windows environments, both cloud and on-prem, including the event viewer log analysis and registry troubleshooting • Basic Linux and VBA familiarity • PowerShell or scripting for queries and automation • Backup and disaster recovery support • Working knowledge of Virtual machine environments • ERP/QMS application support and post-update testing • Windows Scheduled tasks and Linux cron jobs • Detailing and documenting IT asset support and changes This role may also include hands-on infrastructure work such as running and terminating Cat5e/Cat6 cabling, labeling equipment, moving hardware, ordering equipment, and assisting with budget tracking. The ideal candidate does not need to be the administrator or architect of every system listed above, but should have a solid working knowledge of how these areas connect and be able to troubleshoot confidently. Compensation will depend on experience and level of autonomy, from someone who can identify and recommend solutions to someone who can confidently apply changes with minimal guidance. This is a primarily on-site position at our Ogden facility, with occasional off-site or remote work as the role requires; on-call or after-hours support may be required. Salary range: $55,000--$75,000 annually, depending on experience. A degree is not required. Certifications are helpful, and we offer education reimbursement for job-related training. Most importantly, we're looking for someone who communicates well with non-technical team members, enjoys helping people, and is ready to grow with a strong IT team in a stable, people-focused company. Are you interested or do you know someone who would be a great fit? Apply today or share this opportunity with them. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://jdmachine.applicantpro.com/jobs/4098827-1035124.html

About the Company

JD MACHINE

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