Amazon Web Services (AWS), CCNA - Cisco Certified Network Associate, Cisco Network Systems, Cloud Computing, CompTIA Security+, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Firewalls, Hewlett-Packard Product Family, Identify Issues, Identity Data Management, Incident Management, Information Technology & Information Systems, Maintenance Services, Manufacturing Data Management, Mentoring, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows Server, Mobile Devices, Multiplatform/Cross-Platform, Network Administration/Management, Network Support, On Call, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Coordination, Security Information and Event Management (SIEM), Security Infrastructure, SonicWALL, Sophos Antivirus, Systems Administration/Management, Team Player, Technical Support, Technical Writing, Time Management, VLAN (Virtual Local Area Network), Writing Skills