IT Support Specialist

Full-time employment with flexible hours (we’re willing to work around school and related projects). A combination of in-office helpdesk and support, troubleshooting, configuration, and installation. Exposure to a variety of environments and technologies:

• Server solutions from Cisco and Dell
• Storage solutions from Everpure Data and Dell/EMC
• Networking with Cisco, Meraki, Palo Alto and Siklu
• Systems deployment utilizing Intune, Autopilot, PDQ
• Mobile device management, iOS, Android and Intune
• Remote support and monitoring using ConnectWise tools
• Management and ticketing using the Freshworks suite
• Security solutions including SIEM/SOC and EDR
• Application support for Microsoft desktop (M365) and server products

Job Type: Full-time

Benefits:

• 401(k) matching
• Flexible schedule
• Paid time off
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience: IT support minimum 2 years

Looking for someone that is personable, has good problem-solving skills and is willing to learn. This is a hands-on position that will require occasional hardware and end-user interaction.

For over 30 years, Digicentric has helped businesses simplify technology, reduce risk, and stay productive with dependable, proactive IT support.