IT Support Specialist – Keep Senior‑Care Technology Running SmoothlyCompany: All Seniors Foundation Location: Los Angeles, CAAbout UsAll Seniors Foundation is a 501(c)(3) non‑profit committed to improving the quality of life for older adults across Los Angeles County. We provide medical care, in‑home support, hospice and palliative care, cancer navigation, and 200+ other free services to qualifying seniors. Every service is delivered at no cost, regardless of insurance status.Role OverviewAs IT Support Specialist, you will provide technical support to our 90+ staff, manage workstations and mobile devices, troubleshoot software issues, and maintain our network and security tools. You will be the friendly tech help our clinicians and outreach teams rely on every day.Key ResponsibilitiesRespond to IT help tickets including hardware, software, network, and access issuesSet up new‑hire workstations, mobile devices, and accounts (M365, Google Workspace, EHR)Manage software licenses, deployments, and patches across all endpointsMaintain endpoint security including antivirus, encryption, and MFADocument IT procedures, asset inventory, and password resetsTrain staff on cybersecurity best practices (phishing, MFA, secure passwords)Qualifications2+ years IT help desk or desktop support experienceStrong knowledge of Windows, macOS, Microsoft 365, and Google WorkspaceCompTIA A+, Network+, or Security+ certification preferredFamiliarity with healthcare or HIPAA environments a plusBilingual ability a plus (Spanish, Korean, Armenian)What we OfferCompetitive salary ($45,000–$65,000)CompTIA+ certification path fundedComprehensive benefits including health, dental, vision, 401(k)Hybrid flexibility for non‑on‑site workFriendly team — you're the hero everyone calls when tech breaksWhat to Expect on the JobYour week mixes ticket queue work, in‑person help, new‑hire onboarding, and security/patch management. The role rewards patience, problem‑solving, and the ability to make tech accessible to non‑technical staff.Why Work with All Seniors FoundationAll Seniors Foundation has grown over the years because the seniors and families we serve trust us — and that trust is built by the team behind every program. Joining us means working alongside committed professionals, having a stable mission‑driven role, and seeing the real impact of your work every single week.Competitive pay scaled to LA market ratesBenefits package including paid time off and health coverage for full‑time rolesMission‑driven culture — every role connects directly to senior wellbeingTight‑knit team that supports each other across disciplinesFlexible scheduling for many positionsCareer Development & TrainingWe invest in our team. Whether you're early‑career or seasoned, you'll have access to continuing education credits, professional certification support, peer mentorship, and clear paths to advance into senior or specialty roles within our organization.Our Commitment to Inclusive HiringAll Seniors Foundation is an equal‑opportunity employer. We welcome applicants of every background, identity, and lived experience. Bilingual candidates (Spanish, Korean, Armenian, Mandarin, Tagalog, Russian, Vietnamese, Farsi, Japanese, and other Los Angeles‑area languages) are especially encouraged to apply.All Seniors Foundation is an equal‑opportunity employer committed to inclusive hiring practices.#J-18808-Ljbffr