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IT Support Specialist

Jobot

Madera, CA

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JOB DETAILS
SALARY
$70,000–$85,000 Per Year
SKILLS
Administrative Skills, Android, Asset Management, Citrix Product Family, Communication Skills, Customer Relations, Driver's License, Ecosystems, Equipment Maintenance/Repair, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Inventory Management, Laptop PC, Legal, Maintenance Services, Management of Information Systems/Technology (MIS), Manufacturing, Microsoft Active Directory, Microsoft Exchange Server, Microsoft Product Family, Microsoft Remote Desktop Services (fka Terminal Services), Microsoft SharePoint, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Mobile Devices, Network Administration/Management, Network Monitoring, Network Operations Center, Network Performance/Analysis, Network Support, Office Equipment, Operations Guidelines, Printers, Problem Solving Skills, Server Support, Systems Administration/Management, Systems Maintenance, Technical Support, Time Management, Training/Teaching, Willing to Travel, iOS
LOCATION
Madera, CA
POSTED
Today
Great opportunity to join an industry leading manufacturing company making dynamic products for the Data Center space!

This Jobot Job is hosted by: Matt Tassoni
Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.
Salary: $70,000 - $85,000 per year

A bit about us:

Our client is an industry leading manufacturing company making dynamic products for the Data Center space!

Why join us?

Medical
Dental
Vision
PTO
401K
Career growth and more!

Job Details

What You’ll Do
Provide hands-on support for servers, PCs, laptops, and network infrastructure, ensuring optimal performance and reliability
Troubleshoot and resolve hardware, software, and connectivity issues in a timely and professional manner
Manage IT assets, including provisioning new equipment, maintaining inventory, and ensuring accurate tracking
Log, track, and resolve incidents and service requests through an IT ticketing system, meeting defined service level expectations
Monitor and analyze network performance, identifying and addressing issues to maintain uptime and efficiency
Support office moves, equipment setup, and infrastructure changes in alignment with safety and operational guidelines
Document system updates, configurations, and changes to maintain accurate and up-to-date records
Identify opportunities to improve systems, tools, and processes to drive efficiency and performance
Act as a trusted resource for employees, promoting effective use of IT tools and technologies
Participate in ongoing training and development to stay current with evolving technologies
What You’ll Bring
Bachelor’s degree in Information Systems or a related field, with 2+ years of experience in a corporate IT support environment
Solid experience with Active Directory user administration
Strong knowledge of the Microsoft 365 ecosystem, including Exchange Online, Azure, SharePoint, and OneDrive
Experience working within an ITIL-based ticketing system, managing and resolving technical issues efficiently
Hands-on expertise supporting Windows 10/11, mobile devices (iOS/Android), and printers
Foundational understanding of network troubleshooting, including diagnosing connectivity and performance issues
Working knowledge of Windows Server environments
Strong communication, organization, and time management skills
Ability to work both independently and collaboratively in a fast-paced environment
A flexible, customer-focused mindset with a problem-solving approach
Valid driver’s license with flexibility to travel as needed
Nice to Have
Experience with scripting languages such as PowerShell, VBA, or VBScript
Advanced knowledge of Windows Server environments
Experience with Microsoft SQL (T-SQL or DBA responsibilities)
Familiarity with Citrix or Windows Terminal Services
Exposure to back-end web technologies

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

About the Company

J

Jobot

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection.  As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

Ready to find a good job? Create your profile today at Jobot.com 🤖

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com

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