IT Support Specialist

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IT Support Specialist

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JOB FUNCTION: Information Technology

JOB TYPE: Temp to Hire

LOCATION: Sarasota, FL

COMPENSATION: $18/hr - $20/hr

REMOTE / ONSITE: Onsite

POSTED: Apr 22, 2026

About Atrium:

What you do matters. Guided by our Applicant-Centric approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.

Client Overview:

Our client is a mission-driven nonprofit organization that is looking to add an IT Support Specialist to their growing team. This company values innovation and fosters a collaborative work environment.

Salary/Hourly Rate:

$18/hr - $20/hr

Position Overview:

The IT Support Specialist will provide technical assistance to end users, resolve computer and device issues, and support device management systems. This role ensures the smooth operation of hardware and software, including Microsoft Office and mobile devices.

Responsibilities of the IT Support Specialist:

• Provide technical support to computer users via phone, email, and in person.
• Set up equipment for employee use, including proper installation of cables, operating systems, and software.
• Assist with Microsoft Office troubleshooting and support.
• Support device management systems such as Intune and Ninja.
• Install and perform minor repairs to hardware, software, or peripheral equipment.
• Troubleshoot and resolve issues with iPhones and other devices.
• Monitor daily performance of computer systems to ensure proper operation.
• Collaborate with team members to resolve IT issues.
• Read technical manuals and conduct diagnostics to investigate and resolve problems.

Required Experience/Skills for the IT Support Specialist:

• Prior IT support experience (1-2 years recommended).
• Strong troubleshooting skills for hardware and software issues.
• Proficiency in Microsoft Office applications.
• Experience with device setup, especially iPhones.
• Familiarity with device management systems (Intune, Ninja).
• Active listening and communication skills.
• Attention to detail and dependability.

Preferred Experience/Skills for the IT Support Specialist:

• Experience with database management and query software.
• Knowledge of operating systems.
• Critical thinking and complex problem-solving abilities.

Education Requirements:

• Associate's degree preferred.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
• Apply now

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy.

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO

BH Job Order ID: 393601

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