IT Support Specialist

Atrium

New York, NY

JOB DETAILS
SALARY
$25–$30 Per Hour
SKILLS
Apple iPad, Artificial Intelligence (AI), C-Level Management, Conference Management, Conferences, Desktop Administration, Genetics, Help Desk, Interviewing Skills, Leadership, Nonprofit, Short Messaging Service (SMS), Team Player, Technical Operations, Technical Support, User Interface/Experience (UI/UX), Wi-Fi, Wireless Communications
LOCATION
New York, NY
POSTED
1 day ago
Client Overview:
Our client is a nonprofit based in NYC looking to add an IT Support Specialist to their team. The IT Support Specialist is responsible for delivering high-quality technical support for executive leadership and ensuring the seamless operation of technology throughout the office.

Salary/Hourly Rate:
$25/hr - $30/hr Depending on experience

Position Overview:
This IT Support Specialist role focuses on preparing and supporting high-profile presentations, executive meetings, and international virtual conferences while maintaining reliable office technology and connectivity. The position proactively manages meeting room technology, wireless network availability, and executive IT support to ensure a professional, efficient, and uninterrupted user experience for both local and visiting leaders from around the world.

Responsibilities of the IT Support Specialist:
  • Work with executives to make sure tech is set up for large-scale presentations.
  • Make sure Wi-Fi is available and always working for everyone in the office.
  • Check the iPad for meeting rooms and make sure they are functional.
  • Help executives with IT issues, including numerous executives needing support coming in from other countries
  • Prepare virtual meetings from different countries to support high-level executives.
Required Experience/Skills for the IT Support Specialist:
  • Help desk and desktop support experience.
  • Experience supporting C-level executives and other leadership with day-to-day IT needs.
  • Experience preparing and managing virtual meetings with participants from multiple countries.
  • Experience ensuring technology is set up for large-scale presentations.
  • Experience managing conference room technology, including iPads and meeting room equipment.
  • Experience ensuring office Wi-Fi and meeting room technology are consistently operational.
Education Requirements:
  • Bachelor's degree or equivalent experience is required.
Benefits:
  • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
Job Wrapping ID: #LI-AJ3

About Atrium:What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy . As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO

Position ID: 402535

About the Company

A

Atrium

Founded in 1995, Atrium is a global WBENC certified leader in Extended Workforce Management and Talent Solutions that partners with the world’s largest brands to reimagine how work gets done. Guided by our Applicant-Centric™ philosophy, we approach hiring from the perspective of the candidate. By getting to know you and listening to what truly motivates you, we build lasting relationships and find our applicants jobs they love.

COMPANY SIZE
250 to 500 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1995
WEBSITE
https://www.atriumglobal.com