Customer Support Representative (EST) ComplySci
New York, NY12 days ago
- $49,500–$55,000 Per Year
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Skills
- Best Practicesunmatched
- Bond Marketunmatched
- Direct Salesunmatched
- Identify Issuesunmatched
- Insuranceunmatched
- Internet Securityunmatched
- National Salesunmatched
- Operational Improvementunmatched
- Problem Solving Skillsunmatched
- Surety Bondsunmatched
- System Operationsunmatched
- Technical Leadershipunmatched
- Technical Supportunmatched
- Technical Writingunmatched
- Training/Teachingunmatched
- Writing Skillsunmatched
Description
Rapidly growing Insurance Agency, leading national direct seller and writer of surety bonds, fidelity bonds, and insurance products for a wide range of professionals and industries, is in search of an IT Support Specialist. Hours are Monday - Friday 8:30am 5:30pm with an hour lunch. Company offers 401(k), dental, health, vision, health savings account, employee discount, life insurance, and PTO.
Responsibilities:
Provide front-line support to in-house staff.
Monitor and respond quickly and effectively to requests received through in-person, email, ticket and phone calls, addressing the issues through to resolution.
Get new employees set up for work providing instruction and guidance on IT tools and processes as needed.
Assist IT leadership on emerging projects and collaborate across the organization to troubleshoot and problem solve.
Write and update technical documentation as needed
Ensure that systems are safe and secure against cybersecurity threats.
Track issues, research best practice and make recommendations on projects to improve systems and operations.
Responsibilities:
Provide front-line support to in-house staff.
Monitor and respond quickly and effectively to requests received through in-person, email, ticket and phone calls, addressing the issues through to resolution.
Get new employees set up for work providing instruction and guidance on IT tools and processes as needed.
Assist IT leadership on emerging projects and collaborate across the organization to troubleshoot and problem solve.
Write and update technical documentation as needed
Ensure that systems are safe and secure against cybersecurity threats.
Track issues, research best practice and make recommendations on projects to improve systems and operations.
Numbers & Facts
| Location | BERGEN COUNTY, NJ |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 1996 |
| Website | http://www.rjstaffing.com |
About Company
Why should you go to RJ-Staffing for your next career placement?
Because RJ-Staffing has been recruiting for great LOCAL companies for over 25 years and has helped thousands of our neighbors in obtaining positions over the years.
Our unique, personal approach and our dedicated, friendly Staffing Coordinators provide an uncommon personal working relationship along with a comprehensive evaluation of your skills and career goals.
Whether you are looking for short-term Temporary work, Temporary-To-Hire or Direct Hire, we are here to help.
We partner with LOCAL companies in Rockland and Bergen Counties. From small family owned companies to medium and large Fortune 500 firms.
Never a fee charged for registering or for placement!
RJ-Staffing: where personnel is personal!
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