Job Description
Overview:
Location: Onsite- West of Pittsburgh, PA
Job Type: Contract
Work Authorization: U.S. Citizen or Green Card
The A.C. Coy Company is currently hiring for a help desk/IT Support Technician.
Responsibilities:
- troubleshoot tickets
- work closely with the escalation team and project managers to resolve tickets
- must be detailed oriented
Qualifications:
Minimum Requirements:
- Associates degree in business, MIS or IT preferred; HS diploma with equivalent experience required
- 2-3 years’ experience as a help desk/IT Support technician
- Demonstrated experience in client support and direct client communications
- Ability to establish and maintain positive customer service
- Excellent time management and organizational skills
- Strong written and verbal communication abilities
- Ability to work independently and collaboratively within a team
Numbers & Facts
| Location | Pittsburgh, Pennsylvania |
| Job Type | Contractor |
Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Help Deskunmatched
Identify Issuesunmatched
Management of Information Systems/Technology (MIS)unmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Project/Program Managementunmatched
Technical Supportunmatched
Time Managementunmatched
United States Citizenunmatched
Writing Skillsunmatched
Level up your application
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder