Experience: 1–3 years of experience in a support, coordinator, or junior project management role (ideally in an IT or business operations environment).
Communication Skills: Strong written and verbal communication skills, with the ability to translate technical topics into user-friendly content.
Technical Proficiency: Proficiency with Microsoft 365 applications (Outlook, Teams, Word, PowerPoint, Excel, SharePoint).
Organizational Skills: Detail-oriented with excellent organizational and time-management skills.
Work Environment: Comfortable juggling multiple tasks in a fast-paced, collaborative setting.
Personal Attributes: Self-starter with a willingness to learn and contribute across multiple projects.
Desired Skills: Familiarity with Agile methodology and project workflows (e.g. Scrum); ability to work in fast-paced, iterative environments.
Technical Tools: Experience using project management tools (e.g., Microsoft Planner, Project, or similar).
Content Design: Familiarity with content design or internal communications practices.
IT Knowledge: Experience with SharePoint site editing or knowledge base curation.
IT Operations: Basic understanding of IT operations, systems, etc.