We are seeking a first-level IT Support Specialist to provide technical assistance to end-users with desktop hardware and software issues. This role is ideal for someone with strong troubleshooting skills who enjoys helping others and providing timely, customer-focused IT support.
Responsibilities:
Diagnose, troubleshoot, and resolve first-level desktop hardware and software issues
Install, maintain, and support desktop systems and related equipment
Use diagnostic tools and established procedures to identify technical problems
Provide timely technical assistance to staff across the organization
Escalate complex issues when appropriate
Deliver professional and responsive customer service
Qualifications:
High School Diploma or GED required
Associate degree in a related field preferred
Minimum 1 year of related IT experience
Valid Florida driver’s license required
Must be 21+ with at least 2 years of licensed driving experience
DMV record review required
#remedyjobs
Reference job description
Numbers & Facts
Location
TALLAHASSEE, FL
Job Type
Full-time
Salary
$22–$25 Per Hour
Skills
1st Level Supportunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Desktop Hardwareunmatched
Driver's Licenseunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Procedure Developmentunmatched
Technical Supportunmatched
Time Managementunmatched
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