IT Support Specialist

Surge Staffing

  • Tupelo, MS
  • 3 days ago
  • $20.70 Per Hour
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Skills

  • Androidunmatched
  • Communication Skillsunmatched
  • Computer Serversunmatched
  • Computer Skillsunmatched
  • Customer Relationsunmatched
  • Desktop PCunmatched
  • Help Deskunmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • Laptop PCunmatched
  • Microsoft Active Directoryunmatched
  • Microsoft Officeunmatched
  • Microsoft Windows Azureunmatched
  • Mobile Devicesunmatched
  • Network System Hardwareunmatched
  • Problem Solving Skillsunmatched
  • Server Supportunmatched
  • Software Administrationunmatched
  • Support Documentationunmatched
  • Team Playerunmatched
  • Technical Supportunmatched
  • User Account Administrationunmatched
  • iOSunmatched

Description

IT Support Associate (Entry-Level) – 2nd Shift

Pay: $20.70/hour + $1.00/hour shift premium ($21.70/hour total)Shift: Monday-Friday, 6:30 PM – 3:15 AMOvertime: Daily and weekend overtime may be availableJob Type: Temporary

Job Summary

We are seeking an entry-level IT Support Associate to join our team on 2nd shift. This is a great opportunity for someone looking to grow their IT career while gaining hands-on experience supporting computers, servers, networks, and mobile devices in a fast-paced environment.

Responsibilities

  • Provide basic technical support for desktops, laptops, servers, and network equipment.
  • Troubleshoot hardware and software issues.
  • Assist users with Microsoft Office applications and account-related issues.
  • Support iOS and Android mobile devices.
  • Create, update, and manage user accounts in Azure Active Directory.
  • Document support requests and resolutions.
  • Escalate complex technical issues as needed.
  • Maintain a professional and customer-focused approach when assisting employees.

Qualifications

  • Basic troubleshooting experience with computers, servers, and networks.
  • Experience supporting iOS and Android mobile devices.
  • Working knowledge of Azure Active Directory.
  • Strong proficiency in Microsoft Office applications.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and in a team environment.
  • Previous IT help desk, technical support, or internship experience is preferred but not required.

Why Apply?

  • Competitive pay with shift differential.
  • Opportunity to gain valuable hands-on IT experience.
  • Potential for overtime.
  • Great opportunity to build your IT career in a professional environment.

IND3

Numbers & Facts

LocationTupelo, MS

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