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Skills
Androidunmatched
Communication Skillsunmatched
Computer Serversunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Desktop PCunmatched
Help Deskunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Laptop PCunmatched
Microsoft Active Directoryunmatched
Microsoft Officeunmatched
Microsoft Windows Azureunmatched
Mobile Devicesunmatched
Network System Hardwareunmatched
Problem Solving Skillsunmatched
Server Supportunmatched
Software Administrationunmatched
Support Documentationunmatched
Team Playerunmatched
Technical Supportunmatched
User Account Administrationunmatched
iOSunmatched
Description
IT Support Associate (Entry-Level) – 2nd Shift
Pay: $20.70/hour + $1.00/hour shift premium ($21.70/hour total)Shift: Monday-Friday, 6:30 PM – 3:15 AMOvertime: Daily and weekend overtime may be availableJob Type: Temporary
Job Summary
We are seeking an entry-level IT Support Associate to join our team on 2nd shift. This is a great opportunity for someone looking to grow their IT career while gaining hands-on experience supporting computers, servers, networks, and mobile devices in a fast-paced environment.
Responsibilities
Provide basic technical support for desktops, laptops, servers, and network equipment.
Troubleshoot hardware and software issues.
Assist users with Microsoft Office applications and account-related issues.
Support iOS and Android mobile devices.
Create, update, and manage user accounts in Azure Active Directory.
Document support requests and resolutions.
Escalate complex technical issues as needed.
Maintain a professional and customer-focused approach when assisting employees.
Qualifications
Basic troubleshooting experience with computers, servers, and networks.
Experience supporting iOS and Android mobile devices.
Working knowledge of Azure Active Directory.
Strong proficiency in Microsoft Office applications.
Excellent communication and problem-solving skills.
Ability to work independently and in a team environment.
Previous IT help desk, technical support, or internship experience is preferred but not required.
Why Apply?
Competitive pay with shift differential.
Opportunity to gain valuable hands-on IT experience.
Potential for overtime.
Great opportunity to build your IT career in a professional environment.