IT Support Specialist- Van Nuys

Van Nuys, CA

Part-time

6 days ago

Job Description

Location: Van Nuys, CA
Pay Rate: $28.00 – $30.00 per hour (based on experience and qualifications)
Schedule: Part-Time | Morning Hours (approximately 9:00 AM – 1:00 PM; subject to confirmation)
Travel: Local travel required to support other clinics/offices

About the Role

We are seeking a reliable and experienced IT Support Specialist to join our team in Van Nuys. This part-time role is ideal for a mid-level IT professional who enjoys hands-on technical support, equipment management, and providing on-site assistance across multiple locations. The ideal candidate is proactive, organized, and comfortable supporting day-to-day IT operations in a professional environment.

Key Responsibilities

Provide Help Desk and Desktop Support to employees, resolving hardware, software, and connectivity issues.
Troubleshoot and maintain computers, printers, mobile devices, and related equipment at multiple office locations.
Install, configure, and update operating systems and business software.
Track, distribute, and manage company IT equipment and inventory.
Assist with onboarding and offboarding by setting up and collecting workstations and devices.
Respond to and resolve IT support tickets in a timely and professional manner.
Identify recurring technical issues and collaborate with the IT team on long-term solutions.
Travel locally to support other clinics and office locations as needed.
Communicate with and negotiate terms with software and service vendors when required.
Maintain clear documentation of systems, equipment, and support processes.

Qualifications

Mid-level experience in IT Support, Help Desk, or Technical Support.
Solid understanding of IT fundamentals, including hardware, software, and basic networking.
Strong problem-solving, organizational, and communication skills.
Ability to work independently while collaborating effectively with a team.
Comfortable with local travel between clinics/offices.
Experience managing IT equipment and working with software vendors is a plus.

What We Offer

Competitive hourly pay ($28.00 – $30.00, based on qualifications).
Part-time schedule with morning hours.
Varied work supporting multiple locations.
Supportive team environment with autonomy and responsibility.

How to Apply

If you’re an experienced IT Support professional looking for a flexible, part-time role with some travel, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and interest in the position.

Join our team and help keep our technology running smoothly across all locations.

Numbers & Facts

Location	Van Nuys, CA
Job Type	Part-time
Industry	Nonprofit Charitable Organizations
Company Size	100 to 499 employees
Year Founded	1964
Website	https://jobs.dpcolo.org/

About Company

Who We Are

Developmental Pathways is a Colorado non-profit agency created to serve persons with intellectual and developmental disabilities or delays (I/DD), and their families. We were originally established in 1964 as a community-based alternative to institutional care and over the years have developed a broad array of services based on the principle that full inclusion and participation in community life is attainable for every individual with an intellectual or developmental disability. As an organization, we are committed to enriching the lives of people with I/DD by partnering to provide expertise, support and advocacy in their pursuit of a meaningful life.

What We Do

As a Community Centered Board, Developmental Pathways provides support to those we serve and their loved ones through intake, eligibility enrollment, and case management services and supports. We are devoted to ensuring that all individuals with intellectual and developmental disabilities and delays receive support by engaging our community in the innovation and implementation of person and family centered practices.

Early Intervention

This program serves families with children 0 – 3 years old. Our Early Intervention Service Coordinators partner with local school districts to perform initial evaluations and assess a child’s development allowing us to provide them and their families with the tools to help them reach their full potential. We also have a dedicated team of Occupational, Speech and Physical Therapists consisting of both in-house and independent contractors.

Case Management

Case Management is a collaborative processes of assessment, planning, facilitation, care coordination, evaluation and advocacy. Our Case Managers and Case Management Specialists take a person-centered approach in assisting those we serve and their families in living a more meaningful life. We strive to empower individuals to have control of their lives and make safe and informed choices.

Community Outreach

Our supportive Coordinators in the Community Outreach Department are dedicated to addressing the unmet needs of the individuals and families we serve by helping them to navigate a variety of resources, offering trainings on a variety of topics, holding resource fairs and connecting them with services through our Family Support Services Program.

Child hoola-hooping

Culture

We truly live and breathe our mission every day - Enriching Lives. Strengthening Communities. We are a motivated and authentic team dedicated to a common goal of helping individuals with disabilities in our community. Integrity, innovation, partnership and stewardship are shared principles amongst all of our team members.

Young man wearing glasses

Who We Are Looking For

We welcome individuals who have a true passion for the work they do. Being a part of our team means showing up each day with a genuine desire to enrich the lives of the people we serve.

What We Offer


Work-Life Balance	Medical Dental Vision Coverage
Standard 36-hour workweek (Four, nine-hour days per week for most positions)	Comprehensive health insurance to ensure you and your family are covered

Personal Growth	401k Plan
We offer free learning sessions across a range of non-work topics throughout the year, as well as access to on-site gyms and fitness programs	Pre-Tax and Roth options available, employer match up to 4%

Paid Time Off & Holiday Pay	Flexible Spending Account (FSA)
Part of our commitment to a healthy work-life balance is offering generous PTO and Holiday pay	We offer a FSA account to assist employees in reducing their taxes and increasing their take-home pay

Short-term Disability	Long-term Disability
Employees working 18 hours/week or more are eligible for employer-paid, short-term disability insurance covering up to $2,309/week for 13 weeks	Full-time employees are eligible for employer-paid, long-term disability insurance covering up to $6,000/month

Tuition Reimbursement
Helping you to further your career, we’ll reimburse full-time employees up to $2,000 a year for qualified classes and programs