Guardian Tax is seeking a reliable and tech-savvy IT Support Technician to join our in-office team in Irvine, CA. If you enjoy troubleshooting technical issues, supporting end-users, and working with systems and hardware in a fast-paced environment, this is a great opportunity to continue building your IT career within a collaborative, team-focused workplace.
What You'll Do
Set up, configure, and maintain Windows and macOS computers for new and current staff
Troubleshoot hardware, software, printer, and connectivity issues
Provide day-to-day in-office help desk support for team members
Respond to and resolve helpdesk tickets in a timely and professional manner
Assist with employee onboarding and offboarding, including user accounts, permissions, and system access
Assist employees with password resets, software access, and system navigation
Manage user seats across CRM systems, RingCentral, and other SaaS platforms
Administer Google Workspace (Gmail, Drive, Groups, Admin Console, security settings)
Track and organize IT inventory while maintaining accurate device documentation
Utilize ticketing systems to track, prioritize, and resolve support requests
Requirements
3+ Months of Experience
Computer Science, CIS, MIS, Information Technology, or related.
Experience working with ticketing or IT service management systems
Working knowledge of G-Suite Administration
Familiarity with VoIP systems such as RingCentral and cloud-based CRM platforms
Comfortable setting up computers, printers, and basic networking equipment
Strong front-line troubleshooting skills with basic to intermediate knowledge of networking concepts such as TCP/IP, VPN, DNS, and DHCP.
Clear communication skills and a positive, team-oriented attitude
Eagerness to learn and grow in a technology-driven environment
Bonus Experience
Scripting or automation experience (PowerShell, Bash, Python, etc.)
Job Details
Location: Irvine, CA (in-office only; no remote or hybrid option)
Full-time | Monday–Friday
Pay: $23-$29
Paid holidays
Health benefits available after 90 days of employment
Apply Today
If you're looking for an opportunity to grow your technical skills, gain hands-on IT experience, and work in a supportive environment, we'd love to hear from you. Apply today!