IT Support Tech Supervisor Salary $25.71 - $27.95 Hourly Location Tulsa, OK Job Type Full-time Job Number 4676F-02-26 Department Client Services Opening Date 02/12/2026 Work Schedule 7:30 AM - 4:30 PM Campus Metro
About TCC Tulsa Community College is committed to creating positive work environments that support the success of the full range of our employees. We believe that employees who feel valued and respected will create policies, programs, practices, and services to effectively meet the needs and exceed the expectations of our students and employees. We are committed to hiring and retaining culturally competent faculty and staff at all levels of the organization who continue to deepen their skills and competencies to serve the full range of our community.
Description Benefits Questions
Job Summary Maintain daily technical operations at the campus level. Supervise the campus technicians along with providing technical support to customers.
Essential Duties • Provide technical support to college employees. • Oversee daily technical support for the campus; oversee procedural and operating structure and set standards and guidelines. • Supervise the campus technicians to ensure high levels of customer service; include planning, assigning projects/work level, directing the work of the staff and performing frontline duties as necessary. • Plan and arrange special technical requests on campus. • Monitor support tickets for each applicable campus. • Interview and hire staff; schedule, train, coach, and monitor staff on an ongoing basis; conduct periodic employee reviews and performance. • Train staff on computer maintenance, regulation, and customer service.
Minimum Qualifications Associate's degree or equivalent education in Information Technology, Networking, or related area. Degree requirement may be substituted with relevant and equivalent work experience. 3 years experience in an Information Technology department. Excellent organizational, interpersonal, verbal and written communication skills. Experience in a customer service field resulting in excellent customer service skills. Initiative to maintain current knowledge and skills related to information technology. Ability to lift 25 lbs and climb a 10 ft ladder. Ability to travel to each campus and support remotely as needed.
Preferred Qualifications A+ Certification or similar. Supervisory experience.
TCC Values Our Employees Our benefits have been designed to provide important protection for you and your family in the case of illness, injury, or even death. Full-time Benefits Guide Full-time Benefits Summary
01 Are you A+ Certified? Yes No 02 Are you able to climb ladders of 10ft or more? 03 Are you able to lift 50 lbs or more? Required Question Employer Tulsa Community College