Contribute your expertise, skills, and experience as an IT Support Technician by joining our KDM Engineering team. KDM is a growing, award-winning, minority- and woman-owned professional engineering firm focusing on electric, gas, site civil, and telecommunications engineering designs and support services.We're seeking an IT Support Technician with 4-5 years of experience, who can solve issues regarding computer hardware, communication software, and computer applications.The ideal candidate will be able to work independently as well as collaboratively with others in the department. With keen troubleshooting skills, will be able to resolve issues with minimal support and collaborate, when necessary, will have a positive countenance and be a contributor to the overall objectives of the IT Group. Additionally, understands the importance of discretion with regards to critical corporate information including PII and Client information. And, has good prioritization skills. `Responsibilities:SoftwareTest and evaluate software as needed.Install and configure Microsoft Windows 10Work with Active Directory and Windows Server 2019Install and configure Microsoft 365 products.Troubleshoot software issues as needed.HardwareMaintain and clean computers as needed.Setup and configure new and repurposed computers.Troubleshoot Printer and Plotter issues.Work with service providers as necessary.Have familiarity with Network systems and devices, Including Routers, Switches, Firewalls and VPN'sOffice AdministrationMaintain and update Asset Inventory records.Setup accounts and resolve licensing issues.Other duties and responsibilities as assigned.Maintaining licensesRequirements:Has 4-5 years' experience in a desktop support role.Be a self-starter.Possess strong troubleshooting skills.Demonstrate basic knowledge of computer hardware and software.Be able to learn and grow in knowledge and skills.Stay up to date on Trends and Best Practices in Information Technology.Additional Requirements:Must be willing to comply with all pre-employment screening, including but not limited to, drug testing, reference verification, education and employment verification, and background screening.Must be legally authorized to work in the U.S.Possess a valid Driver's LicenseWhy Choose KDM?Established in 2012 on a promise to alter the face of engineering, KDM Engineering has built a reputation of excellence in providing outstanding technical services, maintaining the highest standards of safety and quality assurance, and offering a truly inclusive work environment.Our clients and partners in the public and private sectors consistently recognize KDM for our responsiveness to their needs, budgets, and schedules. Our peers distinguished KDM with Edison Electric Institute''s Diverse Supplier Award, Capital One and Women Presidents' Organization's (WPO) 50 Fastest Growing Women-Owned/Led Companies, and Chicago's Best and Brightest Companies to Work For annually for seven years.Our talented, experienced team delivers exceptional engineering designs, project management, and customer support services to each of our projects. Our enduring commitment to diversity, equity, and inclusion is unmatched in our industry. Because our team comes from different backgrounds, cultures, and experiences, we bring uniquely different and diverse perspectives to solving complex engineering problems.Top Reasons to Work for Us: Challenging and Meaningful WorkCompetitive Base Salary Comprehensive Benefits Package Company Paid HolidaysGreat Work-Life Balance Fun and Flexible Work Environment Organization with People-First Mentality Dynamic Leadership TeamA Culture that Values Your Input Full List of Benefits & Perks: Positive team environmentCompetitive salariesFlexible schedulesGrowth opportunitiesTraining and professional developmentHealth, dental, and vision insurance401(k) with company matchLife, long-term disability, and short-term disability insurancesPaid time-off.Paid holidays.Volunteer leavePerformance bonusesHRA and HSATransit programGym reimbursementCareer coach on-staffParental and maternity leaveSupportive managementCulture engagement groupProfessional development assistanceEmployee discountsEmployee Assistance ProgramQuarterly team-building outingsLaidback office culture, including pool table, arcade games, and happy hourMeditation space, nap room, and nursing mothers' roomEqual Employment Opportunity: KDM Engineering strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. Join us in re-engineering the future, together!kdmengineering.com